WhatsApp violates privacy laws over phone numbers - report

AMSTERDAM Mon Jan 28, 2013 11:27pm IST

An unidentified woman texts on her mobile phone as she walks along Hollywood Boulevard in Hollywood, California December 3 2012. REUTERS/Fred Prouser/Files

An unidentified woman texts on her mobile phone as she walks along Hollywood Boulevard in Hollywood, California December 3 2012.

Credit: Reuters/Fred Prouser/Files

Related Topics

Stocks

   

AMSTERDAM (Reuters) - WhatsApp, one of the most popular apps in the world, contravenes international privacy laws because it forces users to provide access to their entire address book, Canadian and Dutch data protection authorities said.

WhatsApp, which ranks as one of the world's top five best-selling apps, is an instant-messaging application for smartphones including Apple's (AAPL.O) iPhone and Research in Motion'sRIM.TO Blackberry.

The report comes at a time of increased criticism of internet companies, such as Facebook(FB.O), over the storing and sharing of personal information.

Produced by California-based WhatsApp Inc, it provides a free internet alternative to SMS, or text messaging, sending more than a billion messages every day.

The Office of the Privacy Commissioner of Canada (OPC) and the Dutch Data Protection Authority, in a joint report released on Monday, said the app violated privacy laws because users have to provide access to all phone numbers in their address book, including both users and non-users of the app.

"This lack of choice contravenes (Canadian and Dutch) privacy law. Both users and non-users should have control over their personal data and users must be able to freely decide what contact details they wish to share with WhatsApp," said Jacob Kohnstamm, chairman of the Dutch Data Protection Authority.

WhatsApp was not immediately available to comment.

The investigators found that WhatsApp retained the mobile numbers of non-users, contravening privacy laws.

WhatsApp committed to making changes to protect users' privacy, including allowing the manual addition of contacts, according to the investigators. In September 2012, it introduced encryption for its mobile messaging service, partly in response to concerns raised by the investigation.

The Dutch agency said it would continue to monitor WhatsApp and could impose penalties if privacy continued.

(Reporting by Sara Webb, Editing by Louise Heavens)

FILED UNDER:

Reforms Push

REUTERS SHOWCASE

Reuters Exclusive

Reuters Exclusive

India looks to sway Americans with nuclear power insurance plan  Full Article 

To Boost Growth

To Boost Growth

Crank up public spending to revive growth - chief economic adviser.   Full Article 

Bold Steps

Bold Steps

SpiceJet rescue plan marks bold bet on Indian aviation recovery.   Full Article 

New Airline

New Airline

Tata, Singapore Air venture Vistara to take off on Jan 9.  Full Article 

Online Sales

Online Sales

Knock knock. Who's there? Amazon's best-selling holiday author.  Full Article 

26/11 Plotter

26/11 Plotter

Pakistan to challenge bail for Mumbai attack "mastermind".  Full Article 

Chinese Economy

Chinese Economy

China revises up size of 2013 economy, sees no effect on 2014 growth.  Full Article 

Reuters Poll

Reuters Poll

BSE Sensex to hit 32,980 by December 2015  Full Article 

Reuters India Mobile

Reuters India Mobile

Get the latest news on the go. Visit Reuters India on your mobile device  Full Coverage