Network router caused WhatsApp's 'biggest' outage

Mon Feb 24, 2014 8:30am IST

An illustration photo shows a WhatsApp messenger logo on a screen behind a Facebook logo in Zenica February 20, 2014. REUTERS/Dado Ruvic

An illustration photo shows a WhatsApp messenger logo on a screen behind a Facebook logo in Zenica February 20, 2014.

Credit: Reuters/Dado Ruvic

Related Topics

Stocks

   

REUTERS - WhatsApp founder Jan Koum on Sunday issued an apology and blamed a network router for Saturday's outage of the mobile messaging app.

"We are sorry about the downtime," wrote Koum. "It has been our longest and biggest outage in years. It was caused by a network router fault which cascaded into our servers."

"We worked with our service provider on resolving the issue and making sure it will not happen again."

WhatsApp was down for more than three hours on Saturday just days after Facebook (FB.O) bought it for $19 billion.

The five-year old company currently has about 450 million users worldwide and is the leading smartphone-based messaging app.

(Reporting by Jennifer Saba in New York; Editing by Marguerita Choy)

FILED UNDER:

REUTERS SHOWCASE

SpiceJet Bail-Out

SpiceJet Bail-Out

Co-founder of SpiceJet seeks time to finalise rescue  Full Article 

Regulating Airfares

Regulating Airfares

India considers temporary cap on airfares - government official  Full Article 

Ten Years On

Ten Years On

British tsunami brothers use funky footwear to help children.  Full Article 

Fund Raising

Fund Raising

Xiaomi raising over $1 bln from investors including GIC - source.  Full Article 

Porn Crackdown

Porn Crackdown

China arrests thousands in porn, gambling crackdown - Xinhua.  Full Article 

India v Australia

India v Australia

Boxing Day test of India's resolve in Melbourne.  Full Article | Related Story 

Jaycee Charged

Jaycee Charged

China charges Jackie Chan's son over drug offence.  Full Article 

China on Cyberattacks

China on Cyberattacks

China condemns cyberattacks, but does not mention North Korea.  Full Article 

Reuters India Mobile

Reuters India Mobile

Get the latest news on the go. Visit Reuters India on your mobile device   Full Coverage