Network router caused WhatsApp's 'biggest' outage

Mon Feb 24, 2014 8:30am IST

An illustration photo shows a WhatsApp messenger logo on a screen behind a Facebook logo in Zenica February 20, 2014. REUTERS/Dado Ruvic

An illustration photo shows a WhatsApp messenger logo on a screen behind a Facebook logo in Zenica February 20, 2014.

Credit: Reuters/Dado Ruvic

Related Topics

Stocks

   

REUTERS - WhatsApp founder Jan Koum on Sunday issued an apology and blamed a network router for Saturday's outage of the mobile messaging app.

"We are sorry about the downtime," wrote Koum. "It has been our longest and biggest outage in years. It was caused by a network router fault which cascaded into our servers."

"We worked with our service provider on resolving the issue and making sure it will not happen again."

WhatsApp was down for more than three hours on Saturday just days after Facebook (FB.O) bought it for $19 billion.

The five-year old company currently has about 450 million users worldwide and is the leading smartphone-based messaging app.

(Reporting by Jennifer Saba in New York; Editing by Marguerita Choy)

FILED UNDER:
Comments (0)
This discussion is now closed. We welcome comments on our articles for a limited period after their publication.

  • Most Popular
  • Most Shared

SMARTPHONES

Reuters Showcase

Sapphire Screen

Sapphire Screen

Xiaomi ordered sapphire glass for limited edition phone - S.Korea newspaper.  Full Article 

Anti-Trust Probe

Anti-Trust Probe

Qualcomm will strive for resolution to China anti-trust probe-regulator.  Full Article 

Photo

Privacy Violation

Class action against Facebook attracts 60,000 users.  Full Article 

Taxi to Space

Taxi to Space

Boeing says completed key design review for space taxi.  Full Article 

PayPal Unit

PayPal Unit

EBay considering PayPal spinoff - report.  Full Article 

Reuters India Mobile

Reuters India Mobile

Get the latest news on the go. Visit Reuters India on your mobile device.  Full Coverage