MUMBAI/ NEW DELHI (Reuters) - The government has filed a lawsuit against Swiss food firm Nestle’s Indian unit, seeking 6.4 billion rupees ($99 million) in damages on behalf of consumers after the country’s worst packaged food scare in a decade.
Nestle, the first foreign firm in India to face such a damages claim, is suffering its worst public relations crisis in the country to date, after a regulator in Uttar Pradesh found monosodium glutamate (MSG) and excess lead in a sample of its hugely popular noodles.
The government’s lawsuit, citing unfair trade practices, the sale of defective goods and the sale of a product without approval, has been filed in the National Consumer Disputes Redressal Commission, a quasi-judicial body whose rulings are legally binding.
“The department took exception (given) that Maggi was largely consumed by children and Nestle’s advertisements aimed at popularising Maggi among children,” said a government official at the food ministry.
Nestle said in a statement late Wednesday it was “disappointed with the unprecedented step” of filing of the complaint, and reiterated it does not add MSG into Maggi.
More than 2,700 samples of Maggi noodles have been tested by laboratories in India and abroad in recent months, and each test confirmed the level of lead to be “far below permissible limits,” Nestle said.
Maggi instant noodles are hugely popular in India as a cheap, quick snack, popular with school children and office workers and are available at countless roadside eateries. They were withdrawn by Nestle in June after the food scare broke.
The official said the government had arrived at the size of the claim by “keeping in mind the numbers of consumers, the size of the market and the number of complaints received”. He did not want to be named because he is not authorised to talk to media.
A regulator in Uttar Pradesh said in May it had found lead above permissible levels in a sample of noodles, prompting denials from Nestle, which says it has carried out hundreds of its own tests, and a debate on India’s safety standards and testing capacities.
Nestle has challenged the food safety regulators’ findings in court and demanded a retest of the samples. Those results are not yet public.
Nestle India, which reported a second-quarter loss last month after a plunge in sales following the recall, has said it is making “all efforts” to bring Maggi noodles back into the market.
($1 = 64.85 rupees)
Reporting by Nivedita Bhattacharjee in Mumbai and Mayank Bhardwaj in NEW DELHI; Additional reporting by Zeba Siddiqui; Editing by Clara Ferreira Marques, Muralikumar Anantharaman and Mark Potter