Do More With Reuters
Partner Services

Apple updates iPhone software to fix glitches

Wed Aug 20, 2008 6:25am IST
 
Email | Print | | Single Page
[-] Text [+]

NEW YORK (Reuters) - Apple Inc has issued a software update for the latest iPhone to help fix connection problems that led to a flurry of online complaints from customers, a European mobile service provider said on Tuesday as Credit Suisse reported strong U.S. sales of the device.

T-Mobile, owned by Deutsche Telekom AG, said the software was available for users to download to their iPhones on Tuesday, but that it was not yet clear if the upgrade would fix all the connection problems.

"We have had complaints about connectivity in the Netherlands but have not had more complaints than usual for a 3G phone in Germany. Our technicians said today Apple has issued a software update but it is too early to tell if the problems are solved," a T-Mobile spokesman said.

AT&T Inc the only U.S. network operator carrying the iPhone, confirmed that Apple had provided a software update but declined to give details about what it was aimed at fixing.

Apple, which sold about a million iPhones around the launch weekend in July, was not immediately available for comment.

Credit Suisse said in a note on Tuesday that iPhone sales could exceed 2 million units in the United States in the third quarter, which is roughly twice the sales of the iPhone's version 1.0, the initial release last year. That would be consistent with AT&T comments, Credit Suisse added.

One of the key attractions of the latest iPhone is its faster, third-generation (3G) Web connections when compared with the first iPhone that was launched in mid-2007.

However, users around the world have complained about dropped calls and inconsistent Internet speeds, with the phone often reverting to a slower technology known as Edge even in 3G areas.

Nomura analyst Richard Windsor and media reports have blamed faulty software on an Infineon Technologies AG chip for the problems. Infineon declined to comment about iPhone but said its chips work on 3G phones from suppliers such as Samsung Electronics Co without problems.

The iPhone 3G has gone on sale in about 22 countries since its launch on July 11.

Dubai Debt Fears

Villas are seen on the The Palm, Jumeirah, with Atlantis, The Palm, under construction on the breakwater (crescent), May 3, 2008.  REUTERS/Jumana El Heloueh

Banks outside the Gulf played down their exposure to Dubai debt, after fears the emirate could default and even derail world economic recovery prompted a sell-off in global markets.  Full Article | Slideshow 

editor's choice

Risky Proposal
Risky Proposal

Murdoch courts trouble if he blocks Google on news.  Full Article 

Smartphones
Smartphone War

Motorola's Droid to help Verizon, hurt RIM & Palm.  Full Article 

 
Recovery Path
Recovery Path

Indian techie logging out of downturn gloom.   Full Article 

3G and Beyond
3G and Beyond

China, India add big buzz to wireless broadband.  Full Article 

 
Photo
A man walks with the Indian national flag in front of the Taj Mahal hotel, one of the sites of last year's militant attacks, in Mumbai November 26, 2009.  REUTERS/Punit Paranjpe
One Year Later

Mumbai held tearful memorials as it marked the first anniversary of militant raids that killed 166 people.   Full Article | Full Coverage