False web report plays havoc with Apple stock

By Paul Thomasch and Franklin Paul

NEW YORK (Reuters) - A false Internet report that Apple Inc's Steve Jobs had suffered a heart attack briefly slammed his company's stock on Friday and raised fresh questions about the delicate relationship between traditional and new media.

The posting on iReport.com -- a citizen journalist site owned by Time Warner Inc's CNN -- is the most recent incident in which a faulty online report created brief, but wrenching, confusion among investors.

Apple quickly denied the report about its chief executive, but not before its stock dropped more than 2 percent, hitting a 17-month low of $94.65. It later recovered, climbing as much as 4 percent, before closing at $97.07, down 3.03 percent for the day.

The report claimed Jobs was rushed to the emergency room after suffering "a major heart attack." CNN later removed the posting from iReport.com and disabled the user's account.

"iReport.com is an entirely user-generated site where the content is determined by the community," CNN said in a statement. "Content that does not comply with Community Guidelines will be removed. After the content in question was uploaded to iReport.com, the community brought it to our attention."

A spokeswoman added that CNN attempted to reach the user -- based on information that was provided at registration -- but was unsuccessful. The iReport.com site carries a disclaimer stating: "CNN makes no guarantees about the content or the coverage on iReport.com."

The incident highlights the risks involved with mainstream media organizations tapping into what is often referred to as "citizen journalism," the unedited and unfiltered presentation of news by non-professional reporters such as bloggers and eyewitnesses to events. Reuters is among those that have undertaken efforts in the area of citizen journalism.

While more news outlets are welcoming contributions from their audience, so far there has been little agreement about standards, and they often rely on trust. To be sure, mainstream media has reported its share of incorrect news, and media experts said that it would be unfair to tarnish a vibrant movement in journalism based on one high-profile incident.