SALT LAKE CITY The genealogy website Ancestry.com said its websites were recovering on Wednesday after hackers temporarily shut them down this week in a distributed denial of service attack, but it said no consumer data was compromised.
The Provo, Utah-based company said Ancestry.com and its sister site, Findagrave.com, were targeted on Monday in the attack that flooded servers with traffic and caused them to crash.
In a post on Ancestry's Facebook page on Wednesday, the company said some features had been disabled as a precaution and asked users for patience while the service was completely restored.
No consumer data or information was compromised during the attack, Scott Sorensen, the company’s chief technology officer, said in a separate statement. The company’s staff are working to prevent future hacking incidents, he added.
"We want to apologize for the inconvenience this has caused and also thank you for your amazing support, as this may have interrupted some of your family history research," Sorensen told users. "We appreciate your patience."
Originally founded as a publishing company in 1983, Ancestry.com bills itself as the world’s largest online family history resource, with more than 2 million subscribers.
The company says its databases hold more than 14 billion records, that it is adding some 2 million more every day, and that its customers have used its services to draw up more than 60 million family trees.
(Reporting by Jennifer Dobner; Editing by Daniel Wallis and Jim Loney)
Trending On Reuters
Twitter Inc has shut down more than 125,000 terrorism-related accounts since the middle of 2015, most of them linked to the Islamic State group, the company said in a blog post on Friday. Full Article
- Exclusive - Top cybercrime ring disrupted as authorities raid Moscow offices - sources
- Business services firms' shares bleed as LinkedIn, Tableau crash
- U.S., Britain eye letting spy agencies, police seek email, chat data from companies
- Tiger Global still likes Internet names, gets pointers from Jeter
- TSMC says quake impact on Q1 shipments no more than 1 pct