Profile: Citrix Systems Inc (CTXS.OQ)
24 Jun 2016
Citrix Systems, Inc., incorporated on April 17, 1989, develops and sells products and services that enable delivery of applications and data over public, private or hybrid clouds or networks, to virtually any type of device. The Company operates through two segments: Enterprise and Service Provider, and Mobility Apps. The Company's Enterprise and Service Provider segment consists of Workspace Services and Delivery Networking products. Its Mobility Apps segment consists of Communications Cloud and Workflow Cloud products. The Company's solutions offer mobile workspaces that provide people with access to applications, desktops, data and communications, over any network or cloud. It markets and licenses its products directly to customers, over the Web, and through systems integrators (SIs), in addition to indirectly through value-added resellers (VARs), value-added distributors (VADs), original equipment manufacturers (OEMs) and service providers. Its products and services are offered to customers, including individuals, professional consumers and global enterprises.
The Company also offers license updates and maintenance, and professional services. The Company's license updates and maintenance includes subscription advantage, technical support services, hardware maintenance and software maintenance. Subscription Advantage provides customers the access to the latest product version updates when made available during their membership term. These updates include changes to the product architecture and updates to the feature set of a product. Technical Support Services are designed to address a range of challenges facing its customers' information technology (IT) environments. The Company offers support-level options, global coverage and personalized relationship management. Post-sale technical support is offered through Citrix-operated support centers located in the United States, Ireland, Japan, Hong Kong, Australia, Singapore and India. The Company also provides technical advice to distributors, resellers, service providers and entities with which it has a technology relationship.
Hardware Maintenance provides technical support from Citrix experts to diagnose and resolve issues encountered with appliances. It also offers the software upgrades and replacement of malfunctioning appliances to minimize organizational downtime. Software Maintenance combines around the clock unlimited support with product version upgrades when available.
The Company's professional services include Citrix Consulting, and Product Training and Certification. Citrix Consulting helps guide the implementation of Citrix technologies and solutions. Citrix Consulting focuses on strategic engagements with enterprise customers who have complex, mission-critical, or large-scale Citrix deployments. Product Training and Certification includes traditional or virtual instructor-led training offerings, which features Citrix Certified Instructors delivering training in a classroom or remote setting at one of approximately 400 Citrix Authorized Learning Centers (CALCs), across the world. Self-Paced Online offerings, available to students around the clock, seven days a week, provide technically robust course content without an instructor and include hands-on practice through virtual labs. Certifications validate skills and are available for administrators, engineers, architects and sales professionals.
Enterprise and Service Provider
Enterprise and Service Provider division's Workspace services include Windows App Delivery, Mobile App Delivery, Citrix Workspace Suite and Delivery Networking. The Company's Windows App Delivery products are built to transform Windows application and desktop management by virtualizing applications and desktops in the datacenter and delivering a cloud-like service to users anywhere on any device. XenDesktop is an integrated desktop virtualization system that gives customers the flexibility to deliver desktops and applications as cloud services. XenApp is a solution that allows Windows applications to be delivered as cloud services to Android and iPhone operating system (iOS) mobile devices, Macs, personal computers (PCs) and thin clients.
XenMobile allows IT to meet mobile device security and compliance requirements for buy your own (BYO) and corporate liable devices. XenMobile Enterprise is a solution to manage mobile devices, applications and data. Users have single-click access to all their mobile, SaaS and Windows applications from a unified corporate application store, including integrated e-mail, browser, data sharing, IT support and collaboration applications. IT delivers a user experience with WorxMail for secure mobile e-mail, calendar and contact access, WorxWeb for secure browsing and Sharefile for enterprise data syncing. IT provides configuration, security, provisioning and support capabilities for mobile devices. Through flexible deployment options, IT manages XenMobile in the cloud or on-premise. In addition, XenMobile delivers Worx Mobile applications, mobile applications built for businesses using the Worx App Software Development Kit (SDK) and found through the Worx App Gallery. With XenMobile, IT can meet their compliance and control needs.
Citrix Workspace Suite delivers the user experience for any application or desktop using a universal client, Citrix Receiver, available on all tablets, smartphones, PCs, Macs or thin clients. Citrix Workspace Suite offers enterprise grade security to ensure data and applications are always secure and compliant. Citrix Workspace Suite provides a single solution that can streamline application and desktop deployment and lifecycle management. The Company's Delivery Networking products allow organizations to deliver cloud services to any device. Delivery Networking products include NetScaler. NetScaler is an all-in-one Web application delivery controller designed to make applications run approximately five times faster by application accelerator methods, such as hypertext transfer protocol (HTTP) compression and caching, ensuring application availability through the L4-7 load balancer and content switching methods; enhance application security with an integrated application firewall, and offloading servers to enable server consolidation.
The Company's Mobility Apps products enable mobile workstyles and offer employees the ability to move across a diverse mix of devices, and collaborate and share information. Communications Cloud includes GoToMeeting, GoToWebinar, GoToTraining, OpenVoice and Grasshopper. The GoToMeeting product is used for online meetings, sales demonstrations and collaborative gatherings. GoToWebinar is a Webinar product that allows organizations to present online to geographically dispersed audiences. GoToWebinar includes features, such as full-service registration with real-time reports; customized branding; automated e-mail templates; polling and survey capabilities; a Webinar dashboard for monitoring attendance and participation; presenter controls for changing presenters; high-definition Webcam sharing for approximately six organizers and panelists, and voice over Internet protocol (VoIP) and toll-based phone options.
GoToTraining is an online training product that enables individuals and enterprises to provide interactive training sessions to customers and employees in any location. GoToTraining users can create curriculums for their students from a Mac or PC without training or IT support; attendees can join from a Mac, PC, iPad, iPhone or Android device. GoToTraining includes features, such as full-service registration with real-time reports; materials; automated e-mail templates; polling and survey capabilities, as well as testing, and high-definition Webcam sharing for approximately six participants and VoIP and toll-based phone options. OpenVoice is a reservation-less audio conferencing service that provides Web-based account tools, which allows user provisioning and audio meeting controls for users to manage audio conferences without operator assistance. OpenVoice Integrates seamlessly with all Communications Cloud products, adding a toll-free number to online sessions. Grasshopper is a provider of cloud-based telephony solutions for small businesses that allows organizations to establish professional voice presence. Additionally, Grasshopper enables employees to use their personal devices to make and receive calls from their business line through a mobile application.
Workflow Cloud includes ShareFile, GoToMyPC and GoToAssist. ShareFile is cloud-based file sharing and storage solution built for business. ShareFile enables business professionals to manage and share data and solves the mobility and collaboration needs of users. ShareFile protects client data throughout the storage and transfer process, using approximately 256-bit encryption and secure sockets layer (SSL) or transport layer security (TLS) encryption protocols for transfer and approximately 256-bit encryption for files at rest on ShareFile servers. Password protection and granular access to folders and files stored with ShareFile ensure that data remains in control of the company. With ShareFile Enterprise, organizations can manage their data on premises in customer managed StorageZones, choose Citrix managed secure cloud options or create a mix of both to meet the needs for data sovereignty, compliance, performance and costs. In addition, ShareFile supports e-signature and approval workflows. GoToMyPC is an online service that enables mobile workstyles by providing secure, remote access to a PC or Mac from virtually any Internet-connected computer, as well as from supported iOS or Android mobile devices, such as the iPad, iPhone, Kindle Fire and Samsung Galaxy. GoToMyPC sets up with a secure encrypted connection and enables individuals to remotely use any resources hosted on their desktop just as though they were sitting in front of it. GoToAssist provides cloud-based IT support solutions to deliver maximum uptime for people and their computers, mobile devices and applications. GoToAssist's integrated toolset is built specifically for IT managers, consultants and managed service providers.
The Company competes with VMware, MobileIron, BlackBerry, F5 Networks, Inc., Radware, A10 Networks, Adobe Connect, Cisco, TeamViewer, Microsoft Lync and Skype, BlueJeans, Zoom, AT&T, BT, Intercall, PGi, RingCentral, Verizon, Bomgar, Zendesk, Vonage, LogMeIn, Google, Dropbox, Box, Syncplicity, Accellion and HighTail.
Citrix Systems Inc
851 W Cypress Creek Rd
FORT LAUDERDALE FL 33309-2009