Profile: Citrix Systems Inc (CTXS.OQ)
1 Sep 2015
Citrix Systems, Inc., incorporated on April 17, 1989, provides virtualization, mobility management, networking and SaaS solutions to businesses. The Company operates through two segments: Enterprise and Service Provider division and the Mobility Apps division. The Company’s Enterprise and Service Provider division is comprised of Workspace Services and Delivery Networking products. Its Mobility Apps division is comprised of Communications Cloud, Documents Cloud and Workflow Cloud products. The Company’s solutions offer secure, mobile workspaces that provide people with access to apps, desktops, data and communications on any device, over any network or cloud. It markets and licenses its products directly to customers, over the Web, and through systems integrators (Sis), in addition to indirectly through value-added resellers (VARs), value-added distributors (VADs), original equipment manufacturers (OEMs) and service providers. Its products and services are offered to customers, including individuals, professional consumers and global enterprises.
The Company also offers license updates and maintenance, professional services and technology. The Company’s license updates and maintenance includes subscription advantage, technical support services, premier support, hardware maintenance and software maintenance. Subscription Advantage provides customers, the access to the latest product version updates when made available during their membership term. These updates include changes to the product architecture and updates to the feature set of a product. Technical Support Services are specifically designed to address the variety of challenges facing its customers’ IT environments. The Company offers support-level options, global coverage and personalized relationship management. Post-sale technical support is offered through Citrix-operated support centers located in the United States, Ireland, Japan, Hong Kong, Australia, Singapore and India. The Company also provides technical advice to distributors, resellers, service providers and entities with, which has a technology relationship.
Premier Support provides around the clock unlimited-incidents worldwide support for Citrix software products covered by subscription advantage. Hardware Maintenance provides technical support from Citrix experts to diagnose and resolve issues encountered with appliances. It also offers the software upgrades and replacement of malfunctioning appliances to minimize organizational downtime. Software Maintenance combines around the clock unlimited worldwide support with product version upgrades when available.
Professional Services include Citrix Consulting, and product training and certification. Citrix Consulting helps guide the implementation of Citrix technologies and solutions. Citrix Consulting focuses on strategic engagements with enterprise customers who have complex, mission-critical, or large-scale Citrix deployments. Product Training and Certification includes traditional or virtual instructor-led training offerings, which features Citrix Certified Instructors delivering training in a classroom or remote setting at one of approximately 400 Citrix Authorized Learning Centers (CALCs), across the world. Self-Paced Online offerings, available to students around the clock, seven days a week, provide technically robust course content without an instructor and include hands-on practice via virtual labs. Certifications validate key skills and are available for administrators, engineers, architects and sales professionals.
Technology offerings of the Company include Citrix HDX, FlexCast, Citrix personalization technologies, NetScaler Software Packet Engine, ByteMobile Adaptive Traffic Management System, XenMobile, Citrix Internet Overlay Platform, Citrix PSTN/VoIP Bridge and HDFaces. Citrix HDXechnologies incorporate the Company’s ICA protocol, which consists of server- and client-side technology that allows graphical user interfaces to be transmitted securely over any network and include HDX Broadcast, MediaStream, Realtime, Mobile, Plug-n-Play RichGraphics, WAN Optimization and Adaptive Orchestration features, which work together. FlexCast technologies combine a range of desktop and application virtualization innovations that work in concert to enable enterprise IT departments the ability to support a range of use cases. Citrix personalization technologies enhance desktop virtualization adoption by providing a personalized end-user experience. NetScaler Software Packet Engine (the Packet Engine), forms the foundation of its NetScaler line of products. NetScaler nCore Technology is an architecture, which enables execution of multiple Packet Engines in parallel. nCore technology allows the distribution of packet flows across multiple central processing unit cores.
ByteMobile Adaptive Traffic Management System combines functions, such as video and Web optimization, caching, policy control, and reporting and analytics into a single centrally managed element. XenMobile is the Company’s foundational technology that delivers a mobile computing platform for enterprises. Its main components include MDM, MAM and a set of mobile applications, including secure email, corporate app store, Web browsing, data sharing, secure note taking and document editing on a host of mobile platforms, including iOS, Android and Windows mobile. Citrix Internet Overlay Platform is the Company’s foundational technology for GoToMeeting, GoToWebinar, GoToTraining and GoToAssist. Citrix PSTN/VoIP Bridge is core technology that allows the integration of Public Switched Telephone Network/Voice over Internet Protocol (PSTN/VoIP), in its products that use the Company’s audio conferencing. HDFaces in GoToMeeting, GoToWebinar and GoToTraining delivers high-definition video conferencing and one-to-many video streaming over the public Internet.
Enterprise and Service Provider division
Enterprise and Service Provider division’s Workspace services include Mobile Platforms, Desktop and Application Virtualization, Citrix Workspace Suite and Delivery Networking. The Company’s Enterprise Mobility Management (EMM) products enable organizations to secure and manage mobile devices along with the apps and data that reside on the mobile device. XenMobile allows information technology (IT) to meet mobile device security and compliance requirements for buy your own (BYO) and corporate liable devices. XenMobile Enterprise is a solution to manage mobile devices, apps and data. Users have single-click access to all their mobile, SaaS and Windows apps from a unified corporate app store, including integrated e-mail, browser, data sharing, IT support and collaboration apps. IT delivers a user experience with WorxMail for secure mobile email, calendar and contact access, WorxWeb for secure browsing and Sharefile for enterprise data syncing. IT provides configuration, security, provisioning and support capabilities for mobile devices. Through flexible deployment options, IT manages XenMobile in the cloud or on-premise. In addition, XenMobile delivers Worx Mobile apps, mobile apps built for businesses using the Worx App Software Development Kit (SDK) and found through the Worx App Gallery. With XenMobile, IT can meet their compliance and control needs.
The Company’s Desktop and Application Virtualization includes XenDesktop and Citrix XenApp. The Company’s Desktop and Application Virtualization is engaged in virtualizing applications and desktops in the datacenter and delivering a cloud-like service to users anywhere on any device. XenDesktop is a desktop virtualization system that enables the customers to deliver desktops and applications as cloud services. XenDesktop includes HDX technologies to give users a high-definition experience even when using multimedia, real-time collaboration, USB devices and 3D graphics content. XenDesktop is available in a range of editions from simple VDI-only deployments to enterprise-class desktop and application delivery services that can meet the needs of basic call center environments to high-powered graphics workstations. In XenDesktop Enterprise and Platinum editions, customers also receive the Citrix XenApp to manage and mobilize Windows applications.
The Company’s Citrix XenApp allows Windows applications to be delivered as cloud services to Android and iOS mobile devices, Macs, PCs and thin clients. XenApp runs on all versions of Microsoft Windows Server and tightly integrates with the Microsoft Desktop Optimization Pack, Microsoft App-V, and Microsoft System Center. The capabilities of XenApp are available standalone, as well as seamlessly integrated within with XenDesktop Enterprise and Platinum Editions.
The Company’s Delivery Networking products allow organizations to deliver cloud services to any device. Delivery Networking products include NetScaler, ByteMobile Smart Capacity and CloudBridge. NetScaler is an all-in-one Web application delivery controller designed to make applications run five times faster by application accelerator methods, such as hypertext transfer protocol (HTTP) compression and caching, ensuring application availability through the L4-7 load balancer and content switching methods; enhance application security with an integrated application firewall, and offloading servers to enable server consolidation.
ByteMobile Smart Capacity solutions include a range of functionality that helps mobile network operators address the traffic challenges and revenue opportunities of the mobile data revolution. These solutions include video optimization, Web optimization, policy control, mobile analytics, adaptive traffic management, and experience management. CloudBridge connects enterprise datacenters to any end point required of network branches, public and private clouds, data centers and other third party providers. CloudBridge allows enterprises to turn on optimization and acceleration features to ensure quality of experience for desktops, applications, video and multimedia applications for branch and mobile users. CloudBridge is optimized for virtual desktops and applications delivered by XenDesktop and XenApp.
Mobility AppsThe Company’s Mobility Apps applications include Communications Cloud, Documents Cloud and Workflow Cloud. These products enable mobile workstyles and offer employees the ability to move seamlessly across a diverse mix of devices, and collaborate and share information. Communications Cloud includes GoToMeeting, GoToWebinar, GoToTraining and OpenVoice. The GoToMeeting product is used for online meetings, sales demonstrations and collaborative gatherings. GoToMeeting users can host or participate in online meetings from a Mac, PC, iPad, iPhone, Windows 8 tablet, Windows Phone or Android device. GoToMeeting comes equipped with integrated conference dial-in numbers, Voice over Internet Protocol (VoIP), and HDFaces high-definition video conferencing. It features a secure communication architecture that uses industry-standard secure sockets layer (SSL), encryption.
GoToWebinar is a Webinar product that allows organizations to present online to geographically dispersed audiences. GoToWebinar users can easily host, attend or participate in a Webinar session from a Mac, PC or mobile device without training or IT support; attendees can join from a Mac, PC, iPad, iPhone or Android device. GoToWebinar includes features, such as full-service registration with real-time reports; customized branding; automated email templates; polling and survey capabilities; a Webinar dashboard for monitoring attendance and participation; easy presenter controls for changing presenters; high-definition Webcam sharing for up to six organizers and panelists, and VoIP and toll-based phone options.
GoToTraining is an online training product that enables individuals and enterprises to provide interactive training sessions to customers and employees in any location. GoToTraining users can create curriculums for their students from a Mac or PC without training or IT support; attendees can join from a Mac, PC, iPad, iPhone or Android device. GoToTraining includes features, such as full-service registration with real-time reports; materials; automated email templates; polling and survey capabilities, as well as testing, and high-definition Webcam sharing for up to six participants and VoIP and toll-based phone options. OpenVoice is a reservation-less audio conferencing service, which provides Web-based account tools, that allows user provisioning and audio meeting controls for users to manage audio conferences without operator assistance. OpenVoice Integrates seamlessly with all Communications Cloud products, adding a toll-free number to online sessions.
Documents Cloud includes ShareFile, GoToMyPC and GoToAssist. ShareFile is cloud-based file sharing and storage solution built for business. ShareFile enables business professionals to manage and share data securely and easily and solves the mobility and collaboration needs of users. ShareFile protects client data throughout the storage and transfer process, using up to 256-bit encryption and SSL or Transport Layer Security (TLS), encryption protocols for transfer and 256-bit encryption for files at rest on ShareFile servers. Password protection and granular access to folders and files stored with ShareFile ensure that data remains in control of the company. With ShareFile Enterprise, organizations can manage their data on premises in customer managed StorageZones, choose Citrix managed secure cloud options or create a mix of both to meet the needs for data sovereignty, compliance, performance and costs. In addition, ShareFile supports e-signature and approval workflows. GoToMyPC is an online service that enables mobile workstyles by providing secure, remote access to a PC or Mac from virtually any Internet-connected computer, as well as from supported iOS or Android mobile devices, such as the iPad, iPhone, Kindle Fire and, Samsung Galaxy. GoToMyPC sets up easily with a secure encrypted connection and enables individuals to remotely use any resources hosted on their desktop just as though they were sitting in front of it.
Workflow Cloud’s GoToAssist provides cloud-based IT support solutions to deliver maximum uptime for people and their computers, mobile devices and apps. GoToAssist's integrated toolset is built specifically for IT managers, consultants and managed service providers.
The Company competes with VMware, Oracle Corporation, AirWatch, MobileIron, Good Technology, VMware, F5 Networks, Inc., A10 Networks, Riverbed Technology, Inc., Cisco, Microsoft, RedHat, Skype, Intercall, PGi, AT&T, Verizon, LogMeIn, Inc., Google, Dropbox, Inc., Box, Inc. and HighTail, Inc.
Citrix Systems Inc
851 West Cypress Creek Road
FORT LAUDERDALE FL 33309
Company Web Links
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- Citrix Systems CEO to resign; gives Elliott Management board seat
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