Profile: International Business Machines Corp (IBM)
8 Feb 2016
International Business Machines Corporation, incorporated on June 16, 1911, is a technology company. The Company operates five business segments: Global Technology Services (GTC) and Global Business Services (GBS), Software, Systems and Technology (STG), and Global Financing. Global Technology Services (GTS) primarily provides IT infrastructure and business process services.
Global Technology Services
The Company's GTC segment's services include Strategic Outsourcing, Global Process Services, Integrated Technology Services, Cloud and Technology Support Services (Maintenance Services). Strategic Outsourcing delivers IT outsourcing services. Strategic Outsourcing, which includes Global Process Services, delivers a range of offerings, including processing platforms and business process outsourcing. Integrated Technology Services delivers a portfolio of project-based and managed services. Cloud delivers a set of cloud services ranging from assisting clients with building their own private clouds, to building managed clouds, and allowing clients to leverage standardized cloud infrastructure services from the SoftLayer and Cloud Managed Services offerings. Technology Support Services (Maintenance Services) delivers a line of support services from product maintenance through solution support.
Global Business Services
The Company's GBS segment offers its services across two primary business areas: Consulting and Systems Integration and Application Management Services. Consulting and Systems Integration delivers solutions in Strategy and Transformation, Application Innovation Services, Enterprise Applications and Smarter Analytics. Application Management Services delivers application management, maintenance and support services for packaged software, as well as custom and legacy applications.
The Company's Software segment consists primarily of middleware and operating systems software. Middleware software enables clients to integrate systems, processes and applications across a standard software platform. Software includes WebSphere, Information Management, Watson Solutions, Tivoli, Workforce Solutions, Rational and Mobile.
Systems and Technology
The Company's STG segment provides clients with infrastructure technologies. In addition, STG provides semiconductor technology, products and packaging solutions for IBM's own advanced technology needs. STG includes Servers, a range of high-performance systems that address capacity, security, speed and compute power needs for businesses, organizations and technical computing applications; Storage, which offers a range of software defined storage solutions, disk and tape storage systems and Flash storage and solutions, and Technology.
The Company's Global Financing segment provides financing solutions for products or services that are critical to the end users' business operations. These financing contracts are entered into after a credit evaluation and are secured by legal contracts. Global Financing includes Client Financing, which offers lease and loan financing to end-users and internal clients for terms up to seven years; Commercial Financing, which offers short-term inventory and accounts receivable financing to dealers and remarketers of IBM and OEM products, and Remanufacturing and Remarketing. Systems and Technology may also sell the equipment that it purchases from Global Financing to external clients.
The Company competes with Accenture, Amazon.com, Inc., Computer Sciences Corporation, Fujitsu, Google Inc., Hewlett-Packard Company, Microsoft Corporation, CA, Inc., Oracle Corporation, Salesforce.com, SAP, Cisco Systems, Inc., Dell, Inc., EMC Corporation, Amazon Web Services and General Electric Company.
International Business Machines Corp
1 New Orchard Rd
ARMONK NY 10504-1722