Profile: International Business Machines Corp (IBM)

IBM on New York Consolidated

21 Feb 2017
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International Business Machines Corporation (IBM), incorporated on June 16, 1911, is a technology company. The Company operates through five segments: Global Technology Services (GTS), Global Business Services (GBS), Software, Systems Hardware and Global Financing.

Global Technology Services

The Company's GTS segment offers services, including strategic outsourcing, integrated technology services, cloud and technology support services (maintenance services). The Company's strategic outsourcing delivers information technology (IT) outsourcing services focused on clients' enterprise IT infrastructure environments. Its integrated technology services deliver a portfolio of project-based and managed services. Its cloud delivers a set of hybrid cloud services, including assisting clients with building their own private clouds, building clouds, allowing clients to leverage cloud infrastructure services from the SoftLayer and cloud managed services offerings, and creating environments linking their private and public workloads together. Its technology support services deliver a line of support services from product maintenance through solution support.

Global Business Services

The Company's GBS segment provides consulting and systems integration, application management services and process services. The Company's consulting and systems integration delivers client value with solutions in strategy and transformation, application innovation services, enterprise applications and smarter analytics. Their application management service delivers application management, maintenance and support services for packaged software, as well as custom and legacy applications. Its global process services deliver a range of offerings consisting of transformational solutions, including processing platforms and business process outsourcing.


The Company's software segment consists primarily of middleware and operating systems software. Middleware serves as a software layer that connects operating systems to applications across a software platform. The IBM middleware portfolio allows integration of unrelated systems, processes and applications, while providing functionality, in both on-premise and hybrid cloud environments. Operating systems are the software engines that run computers. The Company's software segment includes WebSphere, Information Management, Tivoli, Workforce Solutions, Rational, Watson, Watson Health and Watson Internet of Things (IoT). Its WebSphere delivers capabilities that enable organizations to run business applications. Information Management enables clients to integrate, manage and analyze amounts of data from a range of sources. Tivoli includes security systems software that provides clients with a single security intelligence platform that enables them to secure various aspects of their enterprise and prevent security breaches.

The Company's Workforce Solutions enable businesses to connect people and processes for communication and productivity through collaboration, messaging and social networking software. Rational supports software development for both IT and complex embedded system solutions, with a portfolio of products and solutions supporting DevOps and Smarter Product Development, transforming the way lines of business, development and operations work together to deliver innovation through software. Watson is a computing platform that has the ability to interact in natural language, processing amounts of big data, and learning from its interactions with people and computers. Watson Health is a business unit focused on the health industry, built upon the foundation of the work done with Watson and the momentum of Cloud.

Systems Hardware

The Company's Systems Hardware segment provides clients with infrastructure technologies. IBM Systems also designs and procures semiconductor devices for use in the Company's systems. The Company offers a range of systems designed to address capacity, security, speed and compute power needs for businesses, organizations and technical computing applications. Its portfolio includes z Systems, an enterprise platform for integrating data, transactions and insight, and Power Systems, a system designed from the ground up for big data, optimized for scale-out cloud and Linux, and delivering open innovation with OpenPOWER. It offers data storage products and solutions that allow clients to retain and manage growing, complex volumes of digital information. These solutions address client requirements for information retention and archiving, security, compliance and storage optimization including data deduplication, availability and virtualization. The portfolio consists of a range of software-defined storage solutions, flash storage, disk and tape storage solutions.

Global Financing

The Company's Global Financing segment includes client financing, commercial financing, and remanufacturing and remarketing. Its client financing offers lease, instalment payment plan and loan financing to end users and internal clients. Commercial financing offers short-term inventory and accounts receivable financing to suppliers, distributors and remarketers of IBM and original equipment manufacturer (OEM) products. Remanufacturing and remarketing assets include used equipment returned from lease transactions or used surplus equipment acquired internally or externally. The Company also sells the equipment that it purchases from Global Financing to external clients.

The Company competes with Accenture, Alphabet Inc., Amazon.com, Inc., Computer Sciences Corporation, Fujitsu, Hewlett-Packard Enterprise, Microsoft Corporation, CA, Inc., Oracle Corporation, Salesforce.com, SAP, Cisco Systems, Inc., Dell, Inc., EMC Corporation, Pure Storage, General Electric Company and Amazon Web Services.

Company Address

International Business Machines Corp

1 New Orchard Rd
ARMONK   NY   10504-1722
P: +1914.4991900

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