Profile: iGATE Corp (IGTE.O)
7 Mar 2014
iGATE Corporation (iGATE) is an outsourcing provider of integrated end-to-end offshore centric information technology (IT) and IT-enabled operations solutions and services. iGATE delivers a range of IT services through globally integrated onsite and offshore delivery locations primarily in India. The Company offers its services to customers through industry focused practices, including insurance and healthcare (IHC), manufacturing, retail and logistics (MRDL), banking and financial services (BFS), communications and utilities (CEU), and media and entertainment (MELT) and through technology focused practices. It operates its business principally through its wholly owned operating subsidiaries iGATE Technologies, iGATE Global and Patni. On May 12, 2011, it acquired Patni Computer Systems Limited (Patni).
Clients, Solutions and Services
The Company’s provides a range of services/solutions to customers spread across North America, Canada, Europe and Asia Pacific. It offers IT services. Its technology expertise ranges across Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), product engineering and Interavtive Voice Response (IVR) applications. The services/solutions include IT services, customer interaction services and process outsourcing and consulting. IT services involves providing enterprise solutions, business intelligence and data warehousing, independent verification and validation, application development and maintenance, infrastructure management and cloud computing services.
Industry Practices, Technology Practices and IT Services
The Company offers its services to customers through industry practices in insurance and healthcare, manufacturing, retail and logistics, banking and financial services (BFS), communications and utilities, and media and entertainment. It also has technology practices that offer services in product engineering and product design. Its service lines include application development, application maintenance and support, verification and validation, enterprise application solutions, business intelligence and data warehousing, customer interaction services and BPO, infrastructure management services and quality assurance services.
The Company provides a service insurance administration leveraging a platform, licenses across all states in the Americas. The iTOPS approach means a one view on its clients’ technology and operations. The Company provides service insurance administration for health insurance carriers through CHCS Services, Inc. leveraging platform, licenses across all states in the Americas, and variable cost model. The variable model bundles in cost of application, infrastructure, people and processing in a per member, per month construct or cost per policy, cost per claim construct. The Company provides Integrated IT and BPO business solutions, such as Claims as a Service; solution accelerators in the form of frameworks, processes, and prototyping models for new business fulfillment and policy administration modernization, and integrated consulting offerings for all insurance lines of business including ICD-10 assessments in the healthcare space.
The Company’s IT consulting and insurance software solutions span across insurance lines of business, including life and annuities, property and casualty/general insurance, reinsurance, and healthcare. Its Micro-Vertical Framework is based on the Concept2Consumption business lifecycle model, covering three distinct lifecycle phases: Concept2Manufacturing (C2M), Manufacturing2Distribution (M2D) and Distribution2Consumption. (D2C).
The Company solves problems in the areas of credit products and processes implementation, transaction processing, Internet banking, and back office operations. Its risk and compliance solutions suite helps banks in their credit risk and collection implementation life-cycle through models, standard approaches, and methodologies. The Financial Services practice has the domain expertise to service the entire value chain from buy-side to sell-side, from custodians to depositories and central counterparties. To achieve business and cost transformation, clients have leveraged its solutions, such as reference data management, financial control and reporting, operational fund accounting, standing settlement instructions manager and reconciliation services. It offers a variety of services within the mortgage banking industry.
The Company’s portfolio of focus segments in the industry includes digital asset management, Internet protocol (IP) rights management, digital media content publishing platform, social networking platform, campaign and viral marketing platform, and sales and marketing analysis. Its Product Engineering Services group provides research and development, engineering services and product life cycle support in focused industry domains, such as automation and control , automotive, consumer electronics and medical devices.
IT services include application development, application maintenance and support, verification and validation, enterprise application solutions, business intelligence and data warehousing (BI & DW), packaged software implementation, infrastructure management services, quality assurance services and product engineering services. IT-enabled services include business process outsourcing (BPO) transaction processing services and customer interaction services (CIS). Its application management services comprise application maintenance, application portfolio rationalization and legacy modernization. Its packaged application portfolio includes the entire gamut of packaged application services right from package evaluation, selection, implementation, post-implementation support and development, version upgrades and Master Data Management services. It has developed deep expertise in packaged enterprise resource planning (ERP) applications, including SAP, Oracle, PeopleSoft, and JD Edwards. It has expertise in related solution areas, such as supply chain management, customer relationship management, enterprise integration, and business intelligence.
The Company offers expertise in enterprise information management (EIM) that encompasses services like data integration, master data management, data warehouse management, data cleansing and quality management, creating dashboards and reports, advanced analytics and Corporate Performance Management. It enables enterprises to deploy solutions that manage structured, as well as unstructured information on a real-time basis and makes it available to the business in the form of intelligible dashboards, scorecards, and drill-through reporting. It provides customized global sourcing solutions to a diverse group of clients. addition to a range of horizontal services, including IT Helpdesk, Finance and Accounting, HR Services, Enterprise-wide Service Desk and Product Support, it also provides a suite of CIS and BPO services for the Insurance, Financial Services, Telecom, Life Sciences vertical markets. For 401(k) Plan administrators within the Insurance space, it also offers offshoring services of the entire Benefits Administration Lifecycle.
The Company offers focused solutions in core infrastructure areas for building and managing the enterprise IT infrastructure comprising lifecycle services in datacenter management, desktop management, database administration, and Web operations. It offers focused solutions in core infrastructure areas and leverages its IT infrastructure assessment tool and methodologies to design solutions that are closely aligned to the client’s business strategy. Its quality assurance services include functional testing, test automation, performance testing, remote testing and test process consultancy. It delivers end-to-end cloud computing services from consulting, architecture, design and implementation to management-monitoring. The Company offers cloud computing services by addressing issues, such as reducing capital expenditure, maximizing utilization of computing resources, reducing their management complexity. It offers a range of design, development and support services for embedded systems around all layers of technology and industry segments (including automation, consumer electronics, medical devices) throughout all the phases of the product lifecycle to product manufacturers to address their increasing needs. The Company offers engineering services that span across the entire lifecycle of a product-conceptualization through prototyping and manufacturing support. It provides multi-platform expertise in computer-aided design/computer-aided manufacturing (CAD/CAM).
The Company’s consulting offerings are based on an analytical approach to understand the business problems, resulting in practical recommendation and actionable plans. It provides IT consulting services in areas, such as IT transformation, strategic cost transformation, process consulting services, and six sigma consulting services. It provides a suite of customized learning solutions consisted of corporate training, custom content development, and blended learning solutions.
The Company competes with Tata Consultancy Services Limited, Infosys Technologies Limited, Cognizant Technology Solutions Corporation, Wipro Limited, Genpact Limited, WNS (Holdings) Limited, EXLService Holdings Inc., Syntel Inc., Mindtree Limited, and Hexaware Technologies Limited.
6528 Kaiser Drive
FREMONT CA 94555