WNS (Holdings) Limited is a provider of offshore business process outsourcing services. The Company provides data, voice and analytical services. It transfers the business processes of its clients, which are companies located in Europe and North America, to its delivery centers located primarily in India, Sri Lanka, the Philippines, Romania and the United Kingdom. It provides execution of client processes, monitor these processes against multiple performance metrics, and seek to improve them on an ongoing basis. The Company designs, implements and operates business processes for its clients, involving data, voice and analytical components. Its services include industry-specific processes that are tailored to address its clients’ business and industry practices. The Company operates in two segments: WNS Global BPO and WNS Auto Claims BPO. On June 12, 2008, the Company acquired Business Applications Associates Ltd., Aviva Global Services Singapore Private Limited and Chang Limited.