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BRIEF-UK's FCA updates on review of RBS's treatment of SME customers
October 23, 2017 / 1:13 PM / 2 months ago

BRIEF-UK's FCA updates on review of RBS's treatment of SME customers

Oct 23 (Reuters) - UK‘S FCA:

* UK‘S FCA - UPDATE ON THE FCA‘S REVIEW OF RBS‘S TREATMENT OF SME CUSTOMERS REFERRED TO ITS GLOBAL RESTRUCTURING GROUP‍​

* UK‘S FCA SAYS RBS HAS ACCEPTED THAT IT DID NOT MEET THE STANDARDS IT SET FOR ITSELF WHICH IMPACTED ON HOW IT TREATED SOME OF ITS SME CUSTOMERS‍​

* UK‘S FCA - RBS HAS TAKEN VOLUNTARY STEPS, SUCH AS PROACTIVE REVIEW OF COMPLEX FEES, AND SETTING UP A COMPLAINTS SCHEME FOR ELIGIBLE SME CUSTOMERS Further company coverage:

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