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Food startup Eatsa sued for not making kiosks accessible to blind
March 24, 2017 / 1:30 PM / 9 months ago

Food startup Eatsa sued for not making kiosks accessible to blind

(Reuters) - Fast food startup Eatsa is being sued by disability rights advocates for not including accessibility features for the blind.

FILE PHOTO: Customers order meals on tablets and pick up food from cubbies at Eatsa, a restaurant in the financial district of San Francisco, California, U.S., September 28, 2016. REUTERS/Peter Henderson

Eatsa lets customers order from tablets and pick up their food minutes later from cubicles, eliminating the need for front-of-the-restaurant staff.

The suit claims that although the technology to make touchscreens and self-service food pick-up usable for blind and low-vision customers is available, the restaurant chain has neglected to add these features.

Disability Rights Advocates, a nonprofit organization, filed the suit claiming that the negligence is a civil rights violation.

The case is in U.S. Civil Court, Southern District of New York, Case no-02096.

Eatsa and Disability Rights Advocates were not immediately available for comment.

Reporting by Parikshit Mishra in Bengaluru; Editing by Sunil Nair

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