DUBAI (Reuters) - First Abu Dhabi Bank, the largest bank in the United Arab Emirates, said on Facebook it is working to repay customers wrongly charged 175 dirhams ($47.7) on their accounts.
The bank’s customers had complained on social media in the past few days after they were charged the fee but given little explanation.
“We are currently experiencing a system issue where a debit interest amount of 175 [dirhams] has been deducted from your account. The concerned team is currently working on the matter to resolve as soon as possible and reverse the charge,” the bank said in a response to one customer complaint on Facebook.
The bank did not immediately respond to a request to comment.
FAB was created in 2017 from the merger of Abu Dhabi’s top banks.
($1 = 3.6728 UAE dirham)
Reporting By Tom Arnold. Editing by Jane Merriman