February 12, 2008 / 4:43 PM / 13 years ago

Too early to know cause of BlackBerry outage - RIM

A Research In Motion Blackberry is shown in Toronto in this October 26, 2007 file photo. Research In Motion said on Tuesday it is too soon to determine the cause of a BlackBerry service outage that left subscribers across the Americas with spotty or non-existent access to wireless e-mail for about three hours on Monday. REUTERS/Mark Blinch/Files

TORONTO (Reuters) - Research In Motion said on Tuesday it is too soon to determine the cause of a massive BlackBerry service outage that left subscribers across the Americas with spotty or non-existent access to wireless e-mail for about three hours on Monday.

“It is too early to determine root cause at this time, but RIM does have a team addressing this issue in order to define the problem and prevent it in the future,” the Canadian company said in an e-mail statement.

0 : 0
  • narrow-browser-and-phone
  • medium-browser-and-portrait-tablet
  • landscape-tablet
  • medium-wide-browser
  • wide-browser-and-larger
  • medium-browser-and-landscape-tablet
  • medium-wide-browser-and-larger
  • above-phone
  • portrait-tablet-and-above
  • above-portrait-tablet
  • landscape-tablet-and-above
  • landscape-tablet-and-medium-wide-browser
  • portrait-tablet-and-below
  • landscape-tablet-and-below