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Direct Line Insurance Group PLC (DLGD.L)

DLGD.L on London Stock Exchange

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Summary

Name Age Since Current Position

Michael Biggs

65 2012 Non-Executive Chairman of the Board

Penelope James

49 2019 Chief Executive Officer, Executive Director

Steve Maddock

2016 Chief Operating Officer

Jose Vazquez

2012 Chief Risk Officer

Humphrey Tomlinson

2014 General Counsel

Jonathan Greenwood

Managing Director - Commercial

Simon Linares

2016 Group Human Resources Director

Roger Clifton

Company Secretary

Mark Gregory

55 2018 Non-Executive Director

Danuta Gray

60 2017 Non-Executive Independent Director

Jane Hanson

49 2011 Non-Executive Independent Director

Sebastian James

2014 Non-Executive Independent Director

Fiona McBain

2018 Non-Executive Independent Director

Gregor Stewart

2018 Non-Executive Independent Director

Richard Ward

60 2016 Senior Independent Non-Executive Director

Andy Broadfield

2015 Director of Investor Relations

Biographies

Name Description

Michael Biggs

Mr. Michael N. Biggs is a Non-Executive Chairman of the Board of Direct Line Insurance Group Plc. He is Chairman of the Nomination Committee. He has over 40 years’ experience of the UK and international financial services sectors. Mr. Mike was previously Chairman of Resolution, then a FTSE 100 UK life assurance business, and has acted as Chief Executive Officer and Group Finance Director of Resolution plc. He was previously Group Finance Director of Aviva plc. He is an Associate of the Institute of Chartered Accountants in England and Wales.

Penelope James

Mrs. Penelope Jane (Penny) James has been appointed as Chief Executive Officer, Executive Director of the Company., effective 9 May 2019. She has extensive financial services experience, having been Group Chief Risk Officer and Executive Director at Prudential plc, where she was responsible for leading risk oversight globally. Before this Penny was Director of Group Finance at Prudential. She had previously been Group CFO at Omega Insurance Holdings Limited and CFO, UK General Insurance, at Zurich Financial Services. Penny was a NED of Admiral Group plc from January 2015 to September 2017. Penny is an Associate of the Institute of Chartered Accountants in England and Wales.

Steve Maddock

Mr. Steve Maddock is Chief Operating Officer of Direct Line Insurance Group Plc. He has nearly 30 years’ experience of the insurance industry. He is responsible for leading the Group’s Claims, Information Technology, Information Security, Procurement and Business Services functions. His previous roles include Director of Strategic and Technical Claims at RSA, Director of Claims and Customer Service at Capita, and Director of Operations at AMP. He is also Chairman of the Motor Insurers’ Bureau.

Jose Vazquez

Mr. Jose Vazquez is Chief Risk Officer of the Company. Mr. José has over 25 years’ experience of the insurance industry. He is responsible for the Group’s Risk Management and Compliance function and is a Fellow of the Institute of Actuaries. José was previously Global Chief Risk Officer and Group Chief Actuary at HSBC Insurance. Before joining HSBC, José worked for Zurich Insurance, first in its London Market Operations, then as Chief Actuary International Business Division (Asia, Latin America and Africa) and lastly as Chief Actuary in the UK.

Humphrey Tomlinson

Mr. Humphrey Tomlinson is General Counsel of Direct Line Insurance Group Plc. Mr. Humphrey has over 25 years’ experience as a solicitor. He is responsible for the Group Legal function and oversees a range of areas of legal advice and services. Mr. Humphrey’s experience includes advising on corporate and commercial matters, steering corporate transactions in the UK and internationally, managing legal risk and dealing with corporate governance issues. Before joining the Group, Humphrey was Group Legal Director at RSA and prior to that he was a corporate lawyer with the City law firm, Ashurst Morris Crisp.

Jonathan Greenwood

Mr. Jonathan Greenwood is Managing Director - Commercial of Direct Line Insurance Group Plc. Mr. Jonathan has over 30 years’ experience of the insurance industry. He is responsible for delivering the Commercial strategy, developing customer propositions, enhancing the Commercial brands and delivering efficiencies within the Commercial businesses. Jonathan was previously Managing Director of the Group’s household and life businesses. He joined the Group as Product and Pricing Director for UK Partnerships. Before joining the Group, Jonathan held roles at HBOS, MBNA and Pinnacle.

Simon Linares

Mr. Simon Linares is Group Human Resources Director of Direct Line Insurance Group Plc. Mr. Simon is responsible for leading the Group’s HR function, Internal & External Communications and Public Affairs. He is also responsible for delivering the Group’s People and Corporate Social Responsibility (“CSR”) strategies. Mr. Simon is a Fellow of the Chartered Institute of Personnel and Development. Simon has spent the majority of his career as a leader in customer-centric businesses. Before moving into HR, Mr.Simon held several commercial business roles in the fast-moving consumer goods and financial services sectors. Mr. Simon is also a trustee of the KidsOut UK charity.

Roger Clifton

Mr. Roger C. Clifton is Company Secretary of the Company.

Mark Gregory

Mr. Mark J. Gregory is Non-Executive Director of the Company. He has extensive experience and knowledge of the financial services sector, particularly in life and general insurance. Additionally, he has detailed understanding of the retail sector and customer service. Mark was Group CFO and Executive Director at Legal & General until August 2017. During his 18-year career at Legal & General, he held a variety of senior roles including CEO of the Savings business, Managing Director of the With-Profits business, and Resources & International Director. Before joining Legal & General, Mark held senior financial and business development roles at ASDA and Kingfisher. Mark is an Associate of the Institute of Chartered Accountants in England and Wales.

Danuta Gray

Ms. Danuta Gray is Non-Executive Independent Director of the Company. Danuta is Chair of the Remuneration Committee. She has extensive experience and knowledge of the telecommunications and financial services sectors. Danuta was Chairman of Telefónica O2 in Ireland until December 2012, having previously been its Chief Executive from 2001 to 2010. Prior to Telefónica O2, Danuta held various senior positions within BT Group from 1984 to 2001. Danuta is Chair Designate and a NED of St. Modwen Properties plc. She is also Senior Independent Director (“SID”) of Aldermore Group plc and a Non-Executive Member of the Defence Board of the UK Ministry of Defence.

Jane Hanson

Ms. Jane Carolyn Hanson is Non-Executive Independent Director of Direct Line Insurance Group Plc. Ms. Jane is Chair of the Board Risk Committee. She has extensive experience of risk management, corporate governance and internal control. She also has wide experience of developing and monitoring customer and conduct risk frameworks and overseeing IT and transformation programmes. Jane spent her early career with KPMG, working in the financial sector, becoming responsible for delivering corporate governance, internal audit and risk-management services in the north of England. She has also held a number of executive roles, including Director of Audit, and Risk and Governance Director at Aviva plc. She is a Fellow of the Institute of Chartered Accountants in England and Wales.

Sebastian James

Mr. Sebastian James is Non-Executive Independent Director of Direct Line Insurance Group Plc. He is Chair of the Corporate Social Responsibility Committee. He has extensive experience in retail and consumer practice at large groups and has a detailed understanding of the UK consumer markets, products and brands. Sebastian was Group Chief Executive of Dixons Carphone plc from August 2014 to April 2018. Before that, he was CEO of Synergy Insurance Services Limited and subsequently gained wide retail experience as Strategy Director responsible for developing and implementing the turnaround strategy at Mothercare.

Fiona McBain

Ms. Fiona C. McBain has been appointed as Non-Executive Director of the Company., effective with effect from 1 September 2018. Fiona has over 30 years’ experience in retail financial services, in the industry and as an auditor, in the UK and the USA. She served as CEO of Scottish Friendly Group for 11 years, before which she was Scottish Friendly Group’s Finance Director. Fiona is also an Associate Member of the Institute of Chartered Accountants in England & Wales, qualifying as an accountant early on in her career at Arthur Young (currently known as EY).

Gregor Stewart

Mr. Gregor Stewart is Non-Executive Director of the Company. He has wide-ranging experience of financial services, including significant finance, audit, risk management and distribution experience gained in the insurance and investment management sectors. Gregor worked with EY for 23 years, including 10 years as a partner in the financial services practice. Following this, he was Finance Director for the Insurance division of Lloyds Banking Group plc, which included Scottish Widows, from 2009 to 2012. Gregor is a member of the Institute of Chartered Accountants of Scotland.

Richard Ward

Dr. Richard Ward is a Senior Non-Executive Independent Director of the Company. He was Non-Executive Chairman of Brit Syndicates Limited and Executive Chairman of Cunningham Lindsey from 2014 to 2018. Prior to this, he was Chief Executive of Lloyd’s of London from 2006 to 2013. He was also a NED of Partnership Assurance Group plc, now part of Just Group plc, between 2013 and 2016 and was Chairman of the Remuneration Committee from 2014 to 2016. Richard previously worked for over 10 years at the London-based International Petroleum Exchange, the second largest energy trading exchange, re-branded ICE Futures, as both CEO and Vice-Chairman. He has extensive insurance industry experience and insight into prudential regulation. Prior to the International Petroleum Exchange, Richard held a range of senior positions at British Petroleum and was a research scientist for the Science and Engineering Research Council.

Andy Broadfield