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Teleperformance SE (ROCH.PA)

ROCH.PA on Paris Stock Exchange

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21 Sep 2018
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Summary

Name Age Since Current Position

Daniel Julien

65 2017 Non-Independent Chairman of the Board, Chairman of the Executive Committee, Chief Executive Officer

Olivier Rigaudy

2017 Deputy Chief Executive Officer in charge of Finance, Member of the Executive Committee

Jeffrey Balagna

2017 Chief Operating Officer, Member of the Executive Committee

Leigh Ryan

64 2016 Group Chief Legal Officer and Chief Compliance Officer, Member of the Executive Committee, Non-Independent Director

Joao Cardoso

2017 Chief Research and Development and Digital Integration Officer, Member of the Executive Committee

Alan Truitt

Chief Business Development Officer, Member of the Executive Committee

Agustin Grisanti

2017 President of the Ibero-LATAM Region, Member of the Executive Committee

Brian Johnson

2017 Co-President of the English-speaking and Asia-Pacific region, Member of the Executive Committee

David Rizzo

2017 Co-President of the English-speaking and Asia-Pacific region, Member of the Executive Committee

Yannis Tourcomanis

President of the Continental Europe, Middle-East and Africa region; Member of the Executive Committee

Patrick Thomas

70 2018 Lead Independent Director

Bernard Canetti

69 2011 Non-Independent Director

Philippe Dominati

64 2011 Non-Independent Director

Jean Guez

72 2011 Non-Independent Director

Emily Abrera

70 2012 Independent Director

Alain Boulet

68 2011 Independent Director

Pauline Ginestie

47 2016 Independent Director

Wai Leung

65 2016 Independent Director

Robert Paszczak

67 2011 Independent Director

Christobel Selecky

63 2014 Independent Director

Angela Sierra-Moreno

63 2014 Independent Director

Stephen Winningham

68 2011 Independent Director

Biographies

Name Description

Daniel Julien

Mr. Daniel Julien has served as Non-Independent Chairman of the Board, Chairman of the Executive Committee, Chief Executive Officer of Teleperformance SE since October 13, 2017. He has been Chairman of the Board since May 30, 2013. Prior to this, he was Chairman of the Board and Chief Executive Officer, Member of the Executive Committee of the Company from May 31, 2011. On January 2, 2010, he became Chairman of the Management Board f the Company, and, prior to this, he was Chairman of the Supervisory Board of the Company from June 26, 2003. He holds an Economics Degree from Universite Paris X Nanterre. In 1978, he founded the Teleperformance telemarketing company in a Paris office with only ten telephone lines, at the age of 25. By 1985, only a few years later, Teleperformance had become the market leader in France. The Group opened subsidiaries in Belgium and Italy the following year. In 1988, the Group continued its European development by adding subsidiaries in Spain, Germany, Sweden and the United Kingdom, and in 1995 it became the European market leader. In 1993, under the leadership of its founder, the Group continued its international expansion by opening a call center in the United States, followed by Asia in 1996 and then Latin America, including Mexico in 2002 and Argentina and Brazil in 2004. The Group founded by Daniel Julien has been the global leader in the customer relations management market since 2007. Daniel Julien was Chairman of the Management Board of the Company and then Chairman and CEO from May 2011 to May 2013 further to the change of governance structure (from a dualist to a monistic governance structure). From May 2013 to October 2017, he served as the Group executive Chairman. Since October 13th, 2017, he serves Chairman and Chief Executive Officer.

Olivier Rigaudy

Mr. Olivier Rigaudy has served as Deputy Chief Executive Officer and Group Chief Financial Officer, Member of the Executive Committee of Teleperformance SE since October 13, 2017. Before, he was Chief Financial Officer and Member of the Executive Committee of the Company. He was previously Corporate Secretary of Conforama (PPR Group) from 2004 to 2009, after serving as Chief Financial Officer at Castorama (Kingfisher) from 1999 to 2003. He began his career in the audit department of KPMG, later joining Pechiney's finance department before being appointed Director of Finance and Investor Relations at Club Mediterranee in 1992. During his professional career, he was also appointed as Director of SAMAC, Teleperformance Nordic, Twenty4help Knowledge Service Gmbh Hamburg, Service 800 Teleperformance, and Photel, In & Out, among others. Mr. Rigaudy obtained a Masters degree in Business Law from the Institut d'Etudes Politiques de Paris.

Jeffrey Balagna

Leigh Ryan

Ms. Leigh Ronald Ryan has served as Group Chief Legal Officer and Chief Compliance Officer, Member of the Executive Committee, Non-Independent Director of Teleperformance SE since April 28, 2016. On February 1, 2016, she was appointed Worldwide Chief Legal Officer and Chief Compliance Officer of the Teleperformance Group. Prior to February 1, 2016, she was a partner in Paul Hastings LLP, an international law firm with 20 offices in the United States, Europe and Asia. Ms. Ryan has over 35 years of experience in financial operations, securities issues, mergers and acquisitions, commercial and corporate governance. She has extensive experience in the telecommunications, technology and media, textile, customer service and aeronautics sectors. Beyond these full-time responsibilities and for more than 10 years, Ms. Ryan chaired Talent Acquisition, a global talent recruitment program at Paul Hastings. Prior to joining Teleperformance, Ms. Ryan practiced as a lawyer and external consultant for the Teleperformance Group for more than 20 years, including acquisitions in the United States, Mexico and Colombia. Ms. Ryan is a member of the bars of New York and California. She has written and lectured on the topics of securities law, governance, mergers and acquisitions and other business law matters. She is an honorary member of the Board of Directors of La Jolla Music Society, of which she was a director for 12 years, including 2 years as Chairman of the Board. She has also been a member of the Advisory Committee of the Corporate Counsel Institute in Washington, DC for more than 13 years. She holds a degree in International Relations from Pomona College in Claremont, California, and holds a Ph.D. in Law from Georgetown University, where she was the editor of the Law and Policy in International Business Law Journal.

Joao Cardoso

Alan Truitt

Agustin Grisanti

Brian Johnson

David Rizzo

Yannis Tourcomanis

Patrick Thomas

Mr. Patrick Thomas has served as Lead Independent Director of Teleperformance SE since February 28, 2018. He is a graduate of Ecole Superieure de Commerce de Paris (ESCP). He served as Chief Executive Officer of Pernod Ricard U.K. from 1986 to 1989. From 1997 to 2000 he chaired the Lancaster Group, and from 2000 to 2003 he served as Chairman and Chief Executive Officer of the British company William Grant & Sons. Finally, he was Chief Executive Officer of Hermes International from 1989 to 1997. He rejoined the Hermes Group from 2003 to 2014 as Chief Executive Officer and then manager of Hermes International. Mr. Patrick Thomas was co-opted to the Board of Directors of the Company on November 30th, 2017. This cooptation will be submitted, for ratification, to the shareholders’ meeting to be held on April 20th, 2018. He also was appointed Lead Independent director by the Board meeting held on February 28th, 2018.

Bernard Canetti

Mr. Bernard Canetti has served as Non-Independent Director of Teleperformance SE since May 31, 2011. He was Independent Member of the Supervisory Board of the Company between June 23, 2005 and May 31, 2011. He is member of the Remuneration and Appointments Committee of the Company. He graduated from the ESCP Europe Business School in 1972. Bernard Canetti’s career has been focused on publishing and innovation. He was Chief Executive Officer of Éditions Robert Laffont’s mail-order business until 1984, when he joined the Guilde Internationale du Disque, which he merged with the Editions Atlas Group in 1986. As CEO, then Chairman and CEO, he turned the Company, over 25 years into a profitable and powerful Group operating in 29 countries and market leader for online and mail-order sales of cultural collections and mass-market textile products. In 2010, he founded Comme J’aime and became the Company’s Chairman. Following a spectacular growth, Comme J’aime is currently the leader in France of nutritional re-education programs for overweight people. At the end of 2012, he repurchased the Centre Europeen de Formation (European Training Centre) and became the Company’s Chairman. He transformed the Company into one of the main private establishments providing remote professional training and correspondence courses on the French market. In 2015, he set up and presided over Xynergy Group, a holding company which owns and manages Comme J’aime and the Centre europeen de Formation.

Philippe Dominati

Mr. Philippe Dominati has served as Non-Independent Director of Teleperformance SE since May 31, 2011. In addition to his duties at the Company, he is also Chairman of the Supervisory Board of Teleperformance France SAS, Manager of Isado SARL and Trocadero SCP. He previously was Director of Caisse d'Epargne SLE Paris Ouest. He worked as Deputy Vice Chairman of the Supervisory Board of the Company from March 11, 2008 to May 31, 2011 and was Vice Chairman of the Supervisory Board of the Company until March 11, 2008. He was elected to the Company's Supervisory Board on June 17, 1996. He was Member of the Audit Committee of the Company until June 3, 2008. During his professional career, he also served as Director of Akoa, Akoa Interactive, IDCC, Pedagogie du management et Groupe Presence +, as well as Director of Theolia. He was a Councilor in Paris (8th District) from 1989 to 2001 and a Regional Councilor for Ile-de-France (Paris region) from 1992 to 2004. He has been senator from Paris and a member of the French Finance Commission since September 2004. Philippe Dominati chaired the Senatorial Investigation Committee on the flight of capital and assets from France. Mr. Dominati obtained a Law degree from the Universite Pantheon-Assas (Paris II), as well as a degree in Political Sciences from the Metz University.

Jean Guez

Mr. Jean Guez has served as Non-Independent Director of Teleperformance SE since May 31, 2011. He is Member of the Audit and Compliance Committee of the Company. He is a graduate of Ecole Superieure de Commerce de Montpellier and Institut d'Administration des Entreprises de Paris (1968). He also holds a Degree in Chartered Accountancy. From October 1967, he worked as a trainee chartered accountant at SETEC (Paris), and then at Peat Marwick Mitchell (KPMG) from December 1968. In 1972, after qualifying as a chartered accountant and statutory auditor, he joined SO.CO.GE.RE as Chief Executive Officer, a position he held until 1982, when he joined Sofintex as a Managing Partner. He then became a partner of the BDO France Group in 2000, and then of the Deloitte Group in 2006. He is currently a Managing Partner at Conseil CSA. Mr. Jean Guez was appointed to the Supervisory Board of the Company on January 29th, 2010, and became a director on May 31st, 2011, following the change in the governance structure adopted by the shareholders’ meeting.

Emily Abrera

Ms. Emily A. Abrera serves as Independent Director of Teleperformance SE since November 27, 2012. She took up Journalism and Mass Communications at the University of the Philippines. In 1979, she joined the Philippine subsidiary of McCann Erickson, a global advertising communications Group, as creative director. She was appointed President in 1992, and became Chairman and Chief Executive Officer of the Company in 1999. Her exemplary management contributed to the agency’s success and sustained leadership in a highly competitive environment. After retiring in May 2004, she served as Chairman of McCann Worldgroup Asia-Pacific from 2008 to 2010, as well as Chairman Emeritus of McCann Worldgroup in the Philippines. Ms. Abrera is involved in a number of public interest causes which include literacy, children’s and women’s rights and protection of the environment. She serves as Chairman of the Board of the Cultural Center of the Philippines since 2006 and the Children’s Hour Philippines organization since 2009. She is also a Board member of the Philippine Eagle Foundation, the Philippine Board on Books for Young People and the Philippine Cancer Society among others. Ms. Emily Abrera was co-opted to the Board of Directors of the Company on November 27th, 2012. This appointment (cooptation) was ratified by the shareholders’ meeting held on May 30th, 2013. She is Member of the Remuneration and Appointments Committee of the Company.

Alain Boulet

Mr. Alain Boulet has served as Independent Director of Teleperformance SE since May 31, 2011. He is Chairman of the Audit and Compliance Committee of the Company. He holds a Degree in Psychology from Universite Paris X Nanterre (1969). In 1986, he became the founding Chairman of the ONE agency. He became Chairman of the SR Marketing Services Group in 2003. As a specialist of Relationship Marketing, data processing and analysis, he has worked, since 2008, as a web marketing consultant for companies integrating e-commerce in their marketing and sales approach. Mr. Alain Boulet was appointed director of the Company on May 31st, 2011.

Pauline Ginestie

Ms. Pauline Ginestie has served as Independent Director of Teleperformance SE since April 28, 2016. Pauline Ginestie is a graduate in English Literature from Universite Paris X Nanterre and in Economics and Finance from Sciences-Po Paris. She holds a MBA from the Columbia Business School of Columbia University in New York. She started her career as an auditor with Price Waterhouse Coopers in Paris. In 1999, she joined NetValue USA as product and project manager, then Register.com in 2001. Starting 2002, she became a freelance digital business consultant. In 2008, she obtained a Master of Sciences in human computer interaction and ergonomics from University College London, then joined Foviance, a user experience consultancy. She holds expertise in usability and customer experience acquired over the past 14 years. Since 2012, she has been an independent customer experience consultant and since 2017, she has been an independent director of PCAS.

Wai Leung

Ms. Wai Ping Leung has served as Independent Director of Teleperformance SE since April 28, 2016. Ms . Wai Ping Leung holds a master of science in biology from the Northeastern University. She has been in the apparel industry since 1982 and has experience in supply chain management, retail and marketing. In 1994, she served as regional director responsible for export sales of apparel to European countries at Inchcape Buying Services, which was a global sourcing network and acquired by the Li & Fung Group in 1995. From 2000 to 2010, she served as an executive director and was appointed member of the Li & Fung Board, a company listed in the Hong Kong Stock Exchange, in charge of the exports to Europe and the USA. Since 2011, she has been the President of LF Fashion, a company of the Li & Fung Group. Ms. Wai Ping Leung has also served on advisory Boards for the Hong Kong Exporters’ Association, the Hong Kong Trade Development Council, the Clothing Industry Training Authority, the Hong Kong Export Credit Insurance Corporation, and former Chairman of the vetting Committee for the Professional Services Development Assistance Scheme of Commerce and Economic Development Bureau of the Hong Kong Government. Ms. Wai Ping Leung was appointed director by the shareholders’ meeting held on April 28th, 2016. She also received a degree from City University of Hong Kong in February 2011, a Master of Artd degree in Accounting Information Systems from City University of Hong Kong in November 2005, and an MBA in Finance from University of Lincoln in July 2002.

Robert Paszczak

Mr. Robert J. Paszczak has served as Independent Director of Teleperformance SE since May 31, 2011. He is Chairman of the Remuneration and Appointments Committee of the Company. Robert Paszczak received a degree in Finance at Northern Illinois University (United States) in 1972. Having risen through the ranks in a national commercial finance company, he became Vice-President of the Gary-Wheaton Bank Group in 1981, and then became the director of commercial lending in 1982, a position he held until 1991, when he was appointed director of the Gary-Wheaton Corporation. In 1993, following the acquisition of Gary-Wheaton Bank by First National Bank of Chicago, he continued to serve as Vice-President in charge of commercial banking of Gary-Wheaton Bank. As a result of mergers, between 1995 and 2009, he held successive positions as senior Vice-President at First National Bank of Chicago, American National Bank & Trust Company of Chicago, Bank One Corporation and JP Morgan Chase Bank. He was appointed vice-Chairman of Wheaton Bank & Trust (Wintrust Financial) in March 2010, and became Chairman of the Board in 2013. Robert Paszczak is very involved in charitable organizations. Mr. Robert Paszczak was appointed to the Supervisory Board of the Company on June 2nd, 2010, and has been a director since May 31st, 2011, following the change in the governance structure adopted by the shareholders’ meeting.

Christobel Selecky

Ms. Christobel E. Selecky has served as Independent Director of Teleperformance SE since May 7, 2014. She holds a Bachelors Degree in Political Science and Philosophy from the University of Delaware (United States) and a Masters Degree in Public Relations and Communications from Syracuse University (New York). She has over 30 years’ experience in the healthcare sector as a director, manager and company founder. In 1981, she joined FHP International Corporation, a NASDAQ-listed company that administered managed healthcare plans, operated medical and dental clinics, hospitals, and pharmacies, and sold health and workers compensation insurance. She became the President of FHP’s largest business unit, the California Health Plan, with US$2 billion in annual revenues serving more than 1 million Medicare, Medicaid, and Commercial health plan members. In 1996, she became co-founder, Chairman, and Chief Executive Officer of LifeMasters Supported Selfcare Inc. She has been working as an independent consultant since 2010, and provides strategic advice and recommendations to teams of managers and investors involved or seeking to become involved in the healthcare sector at both national and international level. She chairs the Board of Directors and chairs the Compensation, Governance and Nominating Committee of Satellite Healthcare, one of the United States’ leading not-for-profit providers of kidney dialysis and related services since 1974. She also serves on the Board of Directors, chairs the Quality and Risk Management Committee, and serves on the Audit Committee of Verity Health System, which operates six hospitals in Northern and Southern California. Finally, she serves on the Board of Directors, chairs the Finance Committee, and serves on the Compensation Committee of SCAN Health Plan. She is also an Adjunct Professor in the University of California, Irvine Paul Merage School of Business MBA program teaching Healthcare Entrepreneurship.

Angela Sierra-Moreno

Ms. Angela Maria Sierra-Moreno has served as Independent Director of Teleperformance SE since May 7, 2014. She holds a Degree in Bacteriology from the Colegio Mayor de Universidad de Antioquia (Colombia) and a Masters’ Degree in Science from Ohio University (United States). Angela Maria Sierra-Moreno has acquired over 20 years’ experience in the customer management field in various business sectors. From 1995 to 2002, Ms. Sierra-Moreno was Vice-President in charge of Services at ACES, where one of her main tasks was to coordinate initiatives aimed at changing the Company’s culture, in accordance with its requirements and those of the outside environment. In 2002, she joined Avianca as Vice-President in charge of Services and Human Resources. In this capacity, she contributed to developing a corporate strategy aimed at setting up a customer-centric organizational structure by designing and implementing processes, tools and mechanisms dedicated to customer service for the Company’s global operations. Ms. Sierra-Moreno has been an organizational management consultant since 2010, and advises companies and organizations operating in various business sectors on customer relationship management, Human Resources, and cultural and organizational change.

Stephen Winningham

Mr. Stephen M. Winningham has served as Independent Director of Teleperformance SE as of May 31, 2011. He is Member of the Audit and Compliance Committee of the Company. He holds a Masters in Business Degree (Finance & marketing) from Columbia University and pursued additional studies in Economics at New York University. He has 30 years of international experience in the banking field. He began his banking career at Citibank, NA, before moving to Drexel Burnham Lambert. He then held management positions at Paine Webber Inc. and Kidder Peabody & Co. in New York, which have since then merged with the UBS Group. He was managing director of Salomon Brothers-Citigroup from 1996 to 2007, when he was based in New York and Hong Kong. He became managing director of Lloyds Banking in London in 2007, specifically responsible for global finance institutions, and then for key accounts in 2009. Stephen Winningham has been a managing director and Co-Head of the Corporate Finance – Europe, Middle East and Africa - department at Houlihan Lokey in London since February 2012. He is also co-Founder and Chairman of City Harvest, a London charity addressing hunder. Mr. Stephen Winningham was appointed to the Supervisory Board of the Company on June 2nd, 2010, and has been a director since May 31st, 2011.