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Telus Corp (T.TO)

T.TO on Toronto Stock Exchange

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Summary

Name Age Since Current Position

Richard Auchinleck

68 2015 Independent Chairman of the Board

Darren Entwistle

57 2015 President, Chief Executive Officer, Director

Doug French

2016 Chief Financial Officer, Executive Vice President

Navin Arora

President - TELUS Business Solutions

Josh Blair

2020 Chairman - Telus International

Francois Gratton

2019 Group President, TELUS and Chair - TELUS Québec

Zainul Mawji

2019 President, Home Solutions and Small Business

Jim Senko

2019 President - Mobility Solutions

Sandy McIntosh

Executive Vice President, People and Culture and Chief Human Resources Officer

Tony Geheran

2019 Executive Vice President and Chief Customer Officer

Jeffrey Puritt

TELUS Executive Vice-President and TELUS International President and CEO

Eros Spadotto

2006 Executive Vice President - Technology Strategy and Business Transformation

Andrea Wood

2019 Chief Legal and Governance Officer

Raymond Chan

64 2013 Independent Director

Lisa de Wilde

63 2015 Independent Director

Thomas Flynn

56 2020 Independent Director

Mary Haddad

64 2014 Independent Director

Kathy Kinloch

68 2017 Independent Director

Christine Magee

60 2018 Independent Director

John Manley

70 2012 Independent Director

David Mowat

64 2016 Independent Director

Marc Parent

59 2017 Independent Director

Denise Pickett

54 2018 Independent Director

Robert Mitchell

2018 IR Contact Officer

Biographies

Name Description

Richard Auchinleck

Mr. Richard H. Auchinleck is Independent Chairman of the Board of the Company. Dick Auchinleck is a corporate director and Chair of the Board of TELUS Corporation. He was Lead Director of TELUS from May 2014 to August 2015 and also served as the Lead Director of ConocoPhillips, an oil and gas company, from 2007 to 2018. Dick was employed by Gulf Canada Resources Limited for 25 years, retiring in 2001 as President and Chief Executive Officer after the sale of the company to Conoco Inc. Dick has a Bachelor of Applied Science (Chemical Engineering) from the University of British Columbia. He is a member of the Association of Professional Engineers and Geoscientists of Alberta and the National Association of Corporate Directors.

Darren Entwistle

Mr. Darren Entwistle is President, Chief Executive Officer, Director of the Company. He joined TELUS in 2000 as President and CEO.2 As the longest-serving CEO among global incumbent telecom companies, Darren has guided TELUS’ evolution from a regional telephone company into a global data and wireless leader with a track record of driving world-leading results for its customers, shareholders and communities. Notably, Darren has entrenched a customers first focus across the organization, which has contributed to consistently leading customer loyalty rates. His commitment to championing TELUS’ social purpose led to TELUS being recognized as the most philanthropic company in the world. Darren holds a Bachelor of Economics (Honours) from Concordia University in Montreal, an MBA (Finance) from McGill University and a Diploma in Network Engineering from the University of Toronto. He is also an Honorary Fellow of the Royal Conservatory, has Honorary Doctorates of Laws from McGill University, Concordia University, the University of Alberta and the University of Victoria, and has an Honorary Degree in Business Administration from the Northern Alberta Institute of Technology. In 2018, Darren became a Member of the Order of Canada.

Doug French

Mr. Doug French is Chief Financial Officer, Executive Vice President of the Company. He has 30 years of financial management experience and is a highly skilled and trusted advisor to the TELUS leadership team. With 20 years in the industry, he has the most national carrier experience of all Canadian telecommunications CFOs. Since joining TELUS in 1996, Doug has held progressively senior roles, including Controller for our largest business divisions, Consumer Solutions, Business Solutions and Technology Strategy, as well as leading Corporate Accounting, Financial Reporting and Bid Governance. He served most recently as TELUS’ Senior Vice-president and Corporate Controller. Doug has held numerous key financial management and governance roles associated with the transformational events that have shaped TELUS. These include the company’s expansion from a regional to a national telecommunications carrier; capital market activities, including the issuance of billions of dollars in debt and equity; spectrum purchases; merger and acquisition activities; successful cost-efficiency initiatives; deployment of the company’s advanced wireless networks, including 4G LTE and HSPA, and the company’s ongoing generational investments in fibre. Doug is renowned as an expert in Canadian, US and IFRS disclosure requirements and often represents the Canadian industry in international discussions on accounting standards. Doug has recently been appointed to the International Accounting Standards Global Preparers Advisory Committee. Under his leadership, TELUS has garnered multiple awards and external recognition for the quality of our external reporting from the Chartered Professional Accountants of Canada (for the past 20 years) as well as Investor Relations Magazine.

Navin Arora

Mr. Navin Arora serves as President - TELUS Business Solutions of the Company. As President of TELUS Business Solutions, Navin leads a national team of more than 4,500 team members. He oversees sales in the mid-market and small business segments nationally, and drives the integrated marketing, product development and customer experience strategy and operations for all of TELUS’ business customers across Canada. Together, Navin and his talented team are partnering with companies to reimagine the way technology can be used to thrive in a digital world, working with thousands of businesses of every size across Canada to provide world-leading communications, collaboration, security and IT solutions that power the digital workplace of the future. Since joining TELUS in 1999, Navin has held senior executive leadership roles with increasing responsibility across the organization, including Business Solutions, Partner Solutions, Consumer Solutions and Technology and Operations. His extensive experience in building strategies that transform the end-to-end service experience have been instrumental in driving business growth, customer loyalty and operations excellence. Navin holds a Bachelor of Science degree from the University of Alberta as well as a Masters Certificate in Project Management from George Washington University.

Josh Blair

Mr. Josh Andrew Blair serves as Chairman - Telus International of the Company. In his Group President and Chief Corporate Officer capacity, Josh led TELUS Health, TELUS Agriculture, TELUS Ventures, co-led TELUS Business Solutions, and served as the Chair of the Board for TELUS International. At the end of 2019, Josh stepped down from his executive role at TELUS while agreeing to serve on a continuing basis as the Chair of the Board for TELUS International. Josh joined predecessor company BC TEL in 1995

Francois Gratton

Mr. Francois Gratton serves as Group President, TELUS and Chair - TELUS Québec of the Company. he was Executive Vice-President and President, Business Solutions East and TELUS Québec of the Company. He has been named TELUS Executive Vice-President responsible for business solutions for Eastern Canada. Already President of TELUS Québec and Atlantic Canada since 2012, Mr. Gratton is now responsible for business and enterprise sales, marketing, and support across Ontario, Quebec, and Atlantic Canada. In this new role, Mr. Gratton will also lead TELUS’ national Managed IT Services team, which offers advanced platforms, security and network solutions to support business requirements for connectivity, collaboration and infrastructure. In addition, he will oversee TELUS’ Security Solutions team, which manages customers’ data by ensuring technology structures remain secure from remote access points to internal networks. Finally, Mr. Gratton will lead the Partner Solutions team, which puts TELUS’ extensive infrastructure and technology investments to work through wholesale agreements with global, national and local provider partners. Mr. Gratton joined TELUS with the 2008 acquisition of healthcare IT firm Emergis, where he was Executive Vice-President, Healthcare Delivery Solutions, with key oversight of sales, product development and operational activities. In 2009, he was appointed Senior Vice-President, Business Markets for Eastern Canada at TELUS Québec. His 2012 promotion to President, TELUS Québec and Atlantic Canada enabled Mr. Gratton to ensure the company’s growth across all markets in Quebec and Atlantic Canada through wireline, wireless and information technology solutions. Mr. Gratton holds an MBA from Harvard Business School and a Bachelor of Law from the Université de Montréal. He sits on the boards of Fondation Montréal Inc., La Presse, Gesca and Square Victoria Communications Group in addition to being a member of Le Cercle des présidents du Québec and the Harvard Business School Advisory Board.

Zainul Mawji

Ms. Zainul Mawji serves as President, Home Solutions and Small Business of the Company. As President of TELUS Home Solutions, Zainul Mawji leads the organization responsible for delivering differentiated value to customers and growing market share across Western Canada. Zainul is accountable for several lines of business including: the design and delivery of consumer products and content for our residential market; our small business segment; our security and automation business; and our consumer health product line. Passion for entrepreneurship and technology is foundational to Zainul’s approach in championing her team to drive innovative experiences and solutions that improve the lives of Canadians. Since joining TELUS in 2001, Zainul has held a variety of key leadership roles spanning corporate development, marketing, IT, capital management, strategy and technology operations. Zainul most recently served as Vice-president of Home Solutions & Complementary Channels, where she was responsible for our residential business. Prior to that, Zainul was Vice-president of Market Strategy & Execution for Broadband Networks, where she led the market and sales introduction of TELUS PureFibre, driving strong customer growth across multiple market segments. Before joining TELUS, Zainul worked in management consulting for PricewaterhouseCoopers and Accenture, with a focus on business strategy development, system implementation and retail operations.

Jim Senko

Mr. Jim Senko serves as President - Mobility Solutions of the Company. Jim Senko leads Mobility Solutions, an integrated organization dedicated to delivering innovative programs and exceptional experiences to TELUS Mobility, Koodo, Public Mobile and Small Business Mobility customers. In addition to driving TELUS’ mobility marketing strategy, pricing and programs, the Mobility Solutions team also provides amazing service to valued customers in TELUS Stores, Koodo Shops and dealer locations across Canada. Since joining TELUS in 2001, Jim has held a variety of leadership positions spanning channel distribution, marketing and product development, most recently serving as Senior Vice-president, Consumer and Small Business Marketing, where he led the management of profits & losses for Consumer Mobility, Home Solutions, Koodo, Public Mobile, Small Business and Business Mobility. On the backbone of putting customers first, Jim’s focus has been to increase customers’ likelihood to recommend TELUS while improving the lives of Canadians through technology.

Sandy McIntosh

Ms. Sandy McIntosh serves as Executive Vice President, People and Culture and Chief Human Resources Officer of the Company. As Executive Vice-president, Sandy leads TELUS’ people and culture, corporate citizenship and communications strategies. She and her team are responsible for creating business, talent and culture practices that drive remarkable human outcomes in an increasingly digital age. Sandy believes the path to brand advocacy is paved with exceptional customer and team member experiences, and she’s made it her mission to re-imagine these experiences to fuel TELUS’ differentiation in the market, and ability to improve the lives of Canadians and the world we live in. Sandy’s authentic, creative and collaborative style promotes a TELUS-wide culture based on integrity, innovation and spirited teamwork. In addition to supporting TELUS’ Human Resources and Compensation Committee, she is a trusted advisor to the Executive Leadership Team and Board of Directors, providing strategic counsel on culture transformation, labour relations, cost transformation, mergers and acquisitions, total rewards and talent development programs to accelerate TELUS’ growth and industry-leading performance. Sandy is a strong advocate for diversity and inclusion, and champions programs to help TELUS reach its global goals. TELUS has achieved team member engagement in the top 10th percentile of employers globally, and has been widely recognized as one of Canada’s Top 100 Employers, inducted into the Top 10 Corporate Cultures Hall of Fame, and been named Best Diversity Employer for several consecutive years.

Tony Geheran

Mr. Tony Geheran serves as Executive Vice President and Chief Customer Officer of the Company. He leads Customer Service Excellence (CSE), a team dedicated to creating a friendlier future by enriching Canadians’ lives through the power of technology and elevating the customer service experience. CSE team members look after all aspects of the customer service journey for Mobility and Home Solutions, as well as the deployment of TELUS’ PureFibre network and digital strategy. The CSE team’s responsibilities include contact centre operations, installation and assurance of home services, digital solutions, wireline network operations, and much more

Jeffrey Puritt

Mr. Jeffrey D. Puritt is TELUS Executive Vice-President and TELUS International President and CEO, a subsidiary of the Company. As an Executive Vice-President of TELUS and the President and CEO of TELUS International, Jeff is committed to empowering and supporting what he believes to be the best team in the global customer experience (CX) industry, who surpass clients’ expectations every day in designing, building and delivering high-tech, high-touch customer experiences powered by next-gen digital solutions. Since joining TELUS in 2001, Jeff has undertaken progressively senior positions across Finance and Administration, IP Applications Business Development, New Product and Service Development, Ventures, and Mergers and Acquisitions. Jeff has led TELUS International since 2008, driving the company’s growth from a single contact center in Manila to a customer experience innovator that designs, builds and delivers next-gen digital solutions for global and disruptive brands from sites in 20 countries located across four continents. As a result of the TELUS International team’s grit and dedication to ongoing successful evolution, Jeff was honored to have been named “Executive of the Year” at the esteemed International Business Awards (Stevie Awards) for 2016.

Eros Spadotto

Mr. Eros L. Spadotto is an Executive Vice President - Technology Strategy and Business Transformation of TELUS Corp. Eros has responsibility for TELUS’ integrated network, information technologies and services strategy, with the objective to deliver transformational experiences and superior reliability for our customers. Eros has end-to-end accountability for our wireless and fixed broadband technologies, network spectrum strategy, application and service development, architecture, network and systems assurance, and supply chain management, while also leading our privacy, identity and security road maps and governance. Eros brings his passion for innovation and deep knowledge of the industry to this role to forecast local and global technology trends and drive industry-leading digital solutions for Canadians. Eros has been in senior leadership positions in the Canadian wireless industry for 22 years. During this time, he has provided vision, direction and thought leadership to a number of teams at the forefront of innovation.

Andrea Wood

Ms. Andrea Wood is Chief Legal and Governance Officer of the company. As Chief Legal & Governance Officer, Andrea leads TELUS’ cross enterprise legal team consisting of approximately 50 lawyers, paralegals and support staff. Andrea and her team provide legal advice across all facets of the business, including in the critical area of security and privacy law. Andrea joined TELUS in 2013. Andrea has over 25 years of experience in the technology, media and entertainment industries. After starting her career as an associate in Dentons’ financial services group, she joined Alliance Atlantis Communications (a publicly listed television and film production and distribution company and broadcaster) where she held a variety of positions over 16 years, ultimately serving as Executive Vice-President and General Counsel. After leaving Alliance Atlantis, Andrea joined WIND Mobile (now Freedom Mobile) as Chief Legal Officer.

Raymond Chan

Mr. Raymond T. Chan is Independent Director of TELUS Corp. Ray Chan is a corporate director and served as the Lead Independent Director of Baytex Energy Corp. in Alberta from August 2018 to March 2019. He has held senior executive positions in Canada’s oil and gas industry since 1982. Ray was Chief Financial Officer of Baytex from 1998 to 2003 and Chief Executive Officer from 2003 to 2008. In 2009, he assumed the role of Executive Chair. In 2014, he became Chair of Baytex in a non-executive capacity , and in 2018, he became the Lead Independent Director. Ray also serves as a director of TORC Oil & Gas Ltd. and has served on the boards of the TMX Group and the Alberta Children’s Hospital Foundation. Ray holds a Bachelor of Commerce from the University of Saskatchewan and is a Chartered Professional Accountant.

Lisa de Wilde

Ms. Lisa de Wilde is Independent Director of TELUS Corp. She is Chief Executive Officer of the Ontario Educational Communications Authority (TVO), a position she has held since 2005. Prior to joining TVO, Lisa was President and CEO of Astral Television Networks. She currently serves on the Board of Toronto Global and is a member of the advisory board of the University of Toronto’s Mowat Centre for Policy Innovation. She holds a Bachelor of Arts (Honours) and a Bachelor of Laws from McGill University. Lisa holds Honorary Doctorates of Laws from Brandon University and Ryerson University. In 2015, she became a Member of the Order of Canada. In 2009, Lisa was recognized with the Women’s Executive Network Canada’s Most Powerful Women Top 100 award, and in 2013, was awarded the Queen Elizabeth II Diamond Jubilee Medal.

Thomas Flynn

Mr. Thomas E. Flynn CPA serves as Independent Director of the Company. Tom Flynn is the Chief Financial Officer of BMO Financial Group, a position he has held since March 2011. Prior to that, he held several leadership positions at the Bank of Montreal, including Executive Vice President and Chief Risk Officer, Executive Vice President Finance and Treasurer, and Head of the Financial Services Corporate and Investment Banking Group in BMO Capital Markets. Tom is Chair of the board of Sunnybrook Health Sciences Centre and has served on the boards of a number of other private and public sector organizations. He obtained his MBA and his Bachelor of Arts (Honours) in Business Administration from the Ivey School of Business at Western University and is a Chartered Professional Accountant, a Chartered Accountant and a Fellow of the Chartered Professional Accountants Ontario.

Mary Haddad

Ms. Mary Jo Haddad is Independent Director of the Company. She is the founder and president of MJH & Associates, which provides strategic leadership and healthcare advisory services. In 2013, she retired as President and CEO of The Hospital for Sick Children (SickKids) in Toronto, a position she held since 2004. Prior to that, she held several leadership positions at SickKids, including Executive Vice-President and Chief Operating Officer, and Chief Nurse Executive. Mary Jo has a Bachelor of Science (Honours) from the University of Windsor and holds a Master of Health Science from the University of Toronto and Honorary Doctorates of Laws from the University of Windsor, Ryerson University and the University of Ontario Institute of Technology. In 2011, Mary Jo was named one of Canada’s inaugural Top 25 Women of Influence in Health Sciences and was inducted into Canada’s Most Powerful Women Top 100 Hall of Fame by the Women’s Executive Network. In 2012, she received the Queen Elizabeth II Diamond Jubilee Medal. She is a Member of the Order of Canada and a recipient of the Ontario Premier’s Award for Outstanding Achievement. She was appointed Chancellor of the University of Windsor (for May 2019).

Kathy Kinloch

Ms. Kathy Kinloch is Independent Director of the Company. She has served as the President of the British Columbia Institute of Technology (BCIT) since January 2014. From 2010 to 2013, she was President of Vancouver Community College, and from 2007 to 2010, she served as the Dean of Health Sciences at BCIT. Kathy was a Senior Advisor to the Ministry of Health for the B.C. government from 2006 to 2007, the Chief Operating Officer of the Fraser Health Authority from 2002 to 2006, and a Vice-President at Surrey Memorial Hospital from 1981 to 2002. Kathy holds a Bachelor of Science in Nursing from the University of Alberta, a Master of Arts in Leadership from Royal Roads University and an Honorary Doctorate of Laws from Royal Roads University. She is a recipient of numerous awards and recognition, including the Woman of Distinction award from YWCA Metro Vancouver, the 50 Most Influential Women in British Columbia and Most Influential Women in Business award from BC Business Magazine, and the Top 50 Power list from Vancouver Magazine. In 2018, Kathy was inducted into the Women’s Executive Network Canada (WXN) Top 100 Most Powerful Women Hall of Fame, after being a recipient of the award multiple times.

Christine Magee

Ms. Christine A. Magee serves as Independent Director of the Company. Christine is the Co-Founder and Co-Chair of Sleep Country Canada, a company she co-founded in 1994. From 1982 to 1994, Christine held positions at the National Bank of Canada and Continental Bank of Canada. She also serves as a director on Metro Inc., Woodbine Entertainment Group, Trillium Health Partners and Plan International Canada, and is Chair of the Advisory Committee of the Talent Fund. Christine earned an Honours Degree in Business and Administration from the University of Western Ontario and holds an Honorary Doctorate from Ryerson University. She is a recipient of the Excellence Canada Special Recognition of Achievement Award, Possibility Thinker Award, Toastmasters International Communication and Leadership Award, and was inducted into the WXN’s Top 100 Most Powerful Women Hall of Fame in 2013 after being a recipient of this award multiple times. In 2015, she became a Member of the Order of Canada.

John Manley

Hon. John P. Manley J.D. serves as Independent Director of the Company. He is a Senior Business Advisor with the law firm Bennett Jones LLP. He was the President and Chief Executive Officer of the Business Council of Canada from 2010 to 2018. From 2004 to 2009, he served as counsel to McCarthy Tétrault LLP, a national law firm. Prior to that, John had a 16-year career in politics, serving as Deputy Prime Minister of Canada and Minister in the portfolios of Industry, Foreign Affairs and Finance. John obtained a Bachelor of Arts from Carleton University and a Juris Doctorate from the University of Ottawa. He is certified as a Chartered Director by McMaster University and holds Honorary Doctorates from the University of Ottawa, Carleton University, the University of Toronto, Western University, the University of Windsor and York University. He is an Officer of the Order of Canada.

David Mowat

Mr. David L. Mowat is Independent Director of the company. He is a corporate director. He was President and CEO of ATB Financial from June 2007 to June 2018. Prior to that, he was the CEO of Vancouver City Savings Credit Union from 2000 until 2007. In 2015, he was named Chair of the Alberta Royalty Review panel. David holds a Bachelor of Commerce from the University of British Columbia. In 2015, he received an Honorary Bachelor of Business Administration from the Southern Alberta Institute of Technology and in 2017 he received an Honorary Doctorate of Laws from the University of Alberta. In 2014, David was selected by Alberta Venture Magazine as Alberta’s Business Person of the Year.

Marc Parent

Mr. Marc Parent is Independent Director of the Company since November 7, 2017. He is the President and CEO of CAE Inc., a position he has held since October 2009. Prior to that, he held several leadership positions at CAE since joining in February 2005, including Group President, Simulation Products and Military Training & Services, and Executive Vice President and Chief Operating Officer. He has over 30 years of experience in the aerospace industry, having previously held positions with Canadair and Bombardier Aerospace in Canada and the United States. He currently sits on the boards of the Business Council of Canada and the Aerospace Industries Association of Canada (AIAC). Marc earned a degree in engineering from École Polytechnique de Montréal and is a graduate of the Harvard Business School Advanced Management Program. He was honoured in 1999 as one of Canada’s Top 40 under 40 leaders, and holds an Honorary Doctorate from École Polytechnique de Montréal. In February 2011, Marc was named Canadian Defence Review’s first ever Defence Executive of the Year. In 2016, he was awarded the Prix Mérite 2016 of the Association of Polytechnique de Montréal Graduates. In 2018, Marc was nominated as CEO of the year by Les Affaires newspaper in Montreal.

Denise Pickett

Ms. Denise Pickett is Independent Director of the Company. She is the President, Global Services Group of American Express, a role she has held since September 2019. From 1992 to the present, Denise has held a series of progressively senior roles throughout American Express. She was Country Manager for American Express Canada and President and Chief Executive Officer of Amex Bank of Canada. Denise subsequently relocated to the United States, where she served as the President of American Express OPEN, the small business division, then as the President of U.S. Consumer Services, and most recently as American Express’ Chief Risk Officer. She was also a member of the board of directors of the Hudson’s Bay Company (2012 to 2018) and serves as Vice Chair on the board of directors of the United Way of New York City. Denise holds an MBA from the Schulich School of Business at York University and a Bachelor of Science (Honours) from the University of Toronto. She was included in Payment Source’s Most Influential Women in Payments in 2018.

Robert Mitchell