Profile: Amdocs Ltd (DOX.O)

DOX.O on Nasdaq

24 Nov 2020
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Amdocs Limited, incorporated on September 28, 1988, is a provider of software and services for communications, pay television (TV), entertainment and media industries and other service providers. Its offerings are based on a product and services mix, using technologies and methodologies such as cloud, microservices, development and operations (DevOps), open source, bimodal operations, site reliability engineering (SRE) and automation through standard information technology (IT) tools, open application programming interfaces (APIs) and artificial intelligence (AI). The Company also provides fifth generation (5G) charging, policy and cloud-native technologies.

The Company’s amdocsONE solution’s portfolio consists of software and services that address service providers’ business and operational needs. As part of amdocsONE, the Company offers a line of services designed to address every stage of a service provider’s lifecycle, from planning, delivery and implementation to ongoing support. The Company’s services include managed services, digital business operations, quality engineering services, cloud services, consulting services, integration services, and data and intelligence services. The Company’s managed services includes deployment of new services through DevOps capabilities, modernization of legacy systems, cloud and infrastructure services, while maintaining ongoing IT operations. Using open source, third-party solutions and its artificial intelligence, predictive analytics and machine learning, as well as adaptation of SRE methodologies, its suite of services spans both Company products and non-Company, third-party software. The Company offers a suite of services for automating and digitalizing business operations, including order to activation and other business processes. Its services combine domain-specific knowhow and technologies such as robotic process automation, predictive analytics, machine learning and technology with real-time, end-to-end visibility over any business process.

The Company offers industry-specific quality assurance services, and a global presence. It leverages automation, intelligence and machine learning tools that form part of its 36ONE platform. The Company also provides a set of services to design, build, implement and manage cloud solutions. Its services include cloud consulting. Its cloud migration services move applications and IT systems to the cloud. The Company provides business and technology strategy consulting services. It also offers an integration platform as a service (IPaaS) solution, which is a cloud, hybrid or on-premise integration platform built specifically for the challenges of the communications and media industry. The Company offers data and analytics services, through its customer data and logical data model designed for the communications service provider. Its services deliver self-service business intelligence (BI) reporting, dashboards and efficient data monetization.

The service provider business imperatives addressed by amdocsONE include consumer experience and monetization, media and digital services, enterprise and connected society, open cloud networks, new domains and disruptions and services and hybrid operations.The Company supports service providers to grow loyalty by personalizing care and commerce and provides a digital experience across channels. Its digital-native platform is designed to enable service providers to manage the customer experience and monetization systems on the cloud. Its 5G-ready, cloud-native monetization offerings enable service providers to launch types of multi-play and multi-partner offers. Its services and hybrid operations solutions enable service providers to build content offerings for the customers, accessing libraries of licensed content, processed and distributed across any channel, device type or geography. Through content aggregation, localization and compliance management, metadata creation, encoding, distribution, asset management and delivery, its solutions help service providers and content owners monetize content through a variety of commercial models. The Company’s solutions enable service providers to monetize over the top (OTT) offerings by providing full partner lifecycle management, including onboarding, revenue sharing, settlement and reporting, along with a set of subscription and digital identity management capabilities.

The Company’s enterprise and connected society offerings allow service providers to manage experiences across the business to business (B2B) customer journeys. Its network function virtualization/software-defined networking (NFV/SDN) offering includes a partner ecosystem of virtual network functions (VNFs) and provides upsell opportunities with services such as security, Web filtering or virtual customer premises equipment (vCPE). Its business enablement suite for enterprise customers also includes functions such as white-label billing, settlement or partner management as well as a portfolio of competencies to support migration to cloud-native, microservices-based environments.

The Company’s open cloud networks offerings comprise standards-based software solutions to enable service lifecycle management across hybrid physical, virtual and cloud networks, allowing service providers to automate network operations and simplify the introduction of NFV and value-added services into existing and next generation networks, including 5G and edge-computing systems. The Amdocs Open 5G suite of solutions enables service providers to deploy, manage and monetize 5G networks. It also provides operational support systems for fixed line, broadband, wireless and cable TV networks. The offerings facilitate network operational processes, including network planning and rollout across multiple technologies such as fiber, small cell and long-term evolution (LTE), essential for 5G readiness, service fulfillment and assurance, inventory management, order orchestration and activation of services through automation. Its integrated suite of network optimization software and services enables service providers plan, build, launch, manage and optimize the mobile networks.

The Company’s electronic embedded- subscriber identification module (eSIM) cloud platform enables service providers to launch Internet of things (IoT) solutions and its cyber-security service helps protect and manage enterprises. It also enables commerce and payment solutions with its mobile financial services and helps service providers with offerings for data management, data analytics and customer journey management and recommendations. Services and hybrid operations solutions enables service providers to introduce intelligence and automation into the operations.

Company Address

Amdocs Ltd

1390 Timberlake Manor Pkwy
CHESTERFIELD   MO   63017-6041
P: +1314.2127000
F: +1314.2127500

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