People: SDL PLC (SDL.L)
Ms. Betsy Fallon is Executive Vice President of Global Client Services and Professional Services of the Company. Ms. Betsy joined the SDL Executive leadership team in 2016. She is responsible for ensuring that her team and colleagues enhance the customer experience and maximise customer success. She oversees technical and non-technical teams and initiatives ranging from professional services and technical support to renewals and voice of the customer programmes. Betsy graduated with a Bachelor of Arts degree in Philosophy from the American University and holds an MSEd in Organisation Development from the University of Miami. She brings over 20 years of progressive customer-facing, operations and marketing experience in technology companies. She joined SDL through the acquisition of Idiom Technologies Inc., where she served as Vice President of Marketing. Prior to Idiom, Betsy was Vice President of Marketing for Context Media (acquired by Oracle), a leading provider of enterprise content integration software and services. Betsy is a trustee of the SDL Foundation.
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